Customer Success stories
Adam Dawe appointed as director of customer success for Talend's Asia Pacific business, responsible for driving customer success program.
ForgeRock boosts team, adds VP roles for cloud and autonomous identity, underpinning a robust customer-centric approach.
BlackLine hailed as Leader in the Gartner 2019 Magic Quadrant and lauded by customers for its cloud solutions.
SolarWinds reports a surge in channel partner satisfaction, with 96% valuing its dedicated tech resources and nearly 80% planning to expand their business.
Empired, trading as Intergen in NZ, has triumphed at the 2020 Episerver conference, winning two CX awards and being named APAC Partner of the Year in Sydney.
Jamf's senior customer success manager Melissa Antoine discusses attracting more women to IT by promoting role models, mentorship, and flexible workplaces.
Segment achieves significant traction in ANZ, adding 50 customers in a year and planning to double its regional size in 2020.
Medius reports a record year for 2019, with a 34% jump in subscription revenue and major customer wins including Christian Dior and Milwaukee Tool.
Zscaler launches the Summit Partner Program, aiming to incentivise resellers and service providers with training and rewards based on technical expertise.
Pure Storage has joined Google Cloud's Anthos Ready Storage Initiative, enabling organisations to invest in multi-cloud solutions with a modern data experience.
Qlik, now in Gartner's Leaders Quadrant for the 10th year, launches Data Literacy as a Service to foster data-driven cultures in organisations.
Privileged access management solutions provider Thycotic has published key highlights from 2019 for its work in cloud-based PAM.
Citrix has been recognised by Constellation Research as one of the top nine work coordination platforms, aiding digital transformation and productivity.
Nick Lim has been appointed as TIBCO's APJ general manager, aiming to drive regional growth and bolster customer success from his base in Singapore.
Invoices can be paid instantly with Square and are automatically recorded in Xero, reducing admin time for businesses.
Big Data Exchange (BDx) is set to launch a strategic new data centre in Nanjing by June 2020, offering 3,800 racks for international and domestic clients.
Boomi has revealed the winners of its annual customer awards, celebrating transformative projects on the Boomi Platform.
Digital identity provider ForgeRock appoints David Hope as Asia-Pacific and Japan VP, marking its growing investment in the region.
Citrix appoints Keith Buckley as VP for Australia and New Zealand, driving growth and boosting employee experiences.
FireEye acquires Cloudvisory to bolster cloud security offerings with enhanced multi-cloud monitoring and compliance tools, integrating them into FireEye Helix.
