The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
Interactive appoints Alfred Flokstra as Account Director
The hire strengthens the provider's push into regulated finance as banks and insurers face tougher security, resilience and governance demands.
Australian shoppers trust AI more than sales staff
A survey of 500 consumers found 76% trust AI shopping recommendations as much as, or more than, advice from retail sales staff.
AI adoption rises as Australian firms mine contact data
Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.
CTO Labs relocates Sydney office as AI advisory grows
The central Sydney move puts CTO Labs closer to investors and boards as demand rises for practical AI and technology due diligence.
Ricoh Australia launches new A3 black-and-white printers
Businesses can cut training and security risks as the new monochrome range matches Ricoh colour fleets and offers faster scanning and lower running costs.
Reclaiming control: why cloud vendor lock-in is back on the CIO agenda
Budget pressure is forcing CIOs to revisit cloud contracts as exit costs, egress fees and proprietary tools erode promised flexibility.
Analyst Insights
Research and market analysis connected to Digital Transformation
Featured News
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
AI adoption races ahead of governance in businesses
Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
SUSE targets Australia's industrial edge to drive growth
Australian miners, shippers and utilities could be next to benefit as SUSE pushes edge computing and AI inference beyond data centres.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
Oracle, Ingram Micro strike Australian distribution deal
Australian enterprises will gain wider access to Oracle's cloud and AI tools as demand for multicloud infrastructure and data security rises.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
Check Point CTO on AI's double-edged sword
AI is shrinking the gap between vulnerability disclosure and real-world exploitation to hours, forcing security teams to adapt fast.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Manufacturers strengthen OT security as threats intensify
Production line shutdowns and safety risks are pushing manufacturers to invest in OT defences built for ageing industrial systems.
Resilience over prevention as AI reshapes security landscape
Rising ransomware speed is pushing ANZ firms to increase spending on recovery strategies as AI gives attackers new ways in.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
.webp)
Check Point: Hackers are already in. Act accordingly
Hackers are exploiting vulnerabilities in hours or minutes, leaving many organisations compromised before defenders spot the breach.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
.webp)
OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Archaic payment processes costing SMEs time and money
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
SiteHive gains traction with unblinking eyes on the job
Construction firms can now monitor dust, noise and weather remotely, helping avoid delays and environmental breaches across hundreds of sites.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
.webp)
CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
AI reshaping cybersecurity - on defence and attack
Criminals are using AI to scale phishing and hunt flaws faster, forcing firms to harden defences as alert volumes and risks rise.
Reducing cyber risk is still hard: Why CTEM stalls at action
Security teams are still struggling to turn vulnerability alerts into fixes, leaving companies exposed for months when IT and operations must act separately.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Don't lose the human connection in AI-supported recruitment
Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.
UiPath assisting One NZ on journey to become AI leaders
Strict controls are now central to One NZ's AI push as it guards customer data and avoids costly errors in billing and finance.
'Lack of support' as Australia lags behind on blockchain
Years of regulatory delay risk leaving Australia behind as tokenised assets and digital investment platforms gather pace.
Data storage gets profitable as Exaba targets US expansion
Exaba's local cloud storage pitch could give US managed services providers higher margins as it challenges AWS and Azure in a crowded market.
Storage to strategy: Everpure pivots to data intelligence
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Banks face AI balancing act as regulation tempers uptake
Australia's banks are steadily increasing their use of artificial intelligence, but regulation and data security fears are tempering adoption.
Data-driven transport: The future is here
Australia's truck driver shortage is set to triple by 2029, pushing fleets towards data tools that could make autonomy viable.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Tech reinvent as Hejaz teases 'Wahda' superapp launch
Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.
Hype growing - but SMEs still face barriers to AI adoption
Small firms risk falling behind unless they adopt AI for practical gains, as SMEC AI says many are still confused by the technology.
'Smart people changing': How humans and agentic AI co-exist
Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.
Exabeam: Ruthless efficiency can make agentic AI malicious
Behavioural analytics is becoming essential as AI agents can pursue tasks so efficiently that they may cause damage without any malicious intent.
.webp)
Digidentity helping companies navigate AI fraud challenges
AI-driven fraud is pushing healthcare, government and carmakers to tighten identity checks as remote transactions spread worldwide.
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
Visibility can shield you against $15k/min downtime
Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.
How Invetech and McGrathNicol modernised with SAP S/4 HANA
The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.
Workday GO offers growth potential for mid-sized enterprises
Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.
Clean Core and governed AI enable SAP success
Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.
Exclusive: Reco COO on securing the AI inside your SaaS stack
Reco COO Zoe Hillenmeyer says enterprises typically underestimate their AI agent exposure by a factor of ten and that gap is widening.
Certes says be ready to protect data before Q Day hits
Only 3% of Australian businesses have started preparing for post-quantum cryptography, leaving sensitive data exposed to harvest-now, decrypt-later attacks.
Dext: Transformative AI made easy for accountants and bookkeepers
Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.
Expert Columns
Why data management will make or break your RISE with SAP migration
Why adding more security tools could make businesses less secure
AI adoption rises as Australian firms mine contact data
Reclaiming control: why cloud vendor lock-in is back on the CIO agenda
The most positive question: How will your tech upgrade fail?
Boards, not just IT teams, are accountable for cyber risk
Mobile licenses are becoming Australia's digital identity test case
No one's just a number: the finance-team blind spot behind Australia's rising payment scams
AI is testing the limits of Zero Trust
The energy advantage: The next growth opportunity for Australia and New Zealand
Interviews
Interviews and video coverage from the network
Jamf launches AI Governance to enhance visibility, security
Glean: AI creating hidden workload for Australian employees
Zendesk's outcome-based pricing balances AI with human touch
Cvent says event success lies in genuine human interaction
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Recent Digital Transformation News
Australian firms unready for AI cyber attacks, Elastic
Most Australian organisations still rely on manual processes, leaving them exposed to AI-automated cyber attacks, according to an Elastic survey.
Australian retailers absorb rising costs, Lightspeed says
More than six in 10 Australian retailers are covering at least half their higher costs themselves, squeezing margins as shoppers stay price-sensitive.
Commonwealth Bank launches PaidIt for complex payouts
With cheques disappearing, Australian firms face delays and unclaimed funds when payout details are missing or outdated, Commonwealth Bank said.
The most positive question: How will your tech upgrade fail?
Businesses risk costly disruption if they upgrade systems for flashier features without testing integrations, compliance and day-to-day workflows first.
Boards, not just IT teams, are accountable for cyber risk
New Australian rules leave directors exposed to fines and privacy claims if they sign off on cyber risk they cannot properly see.
Omniche targets hidden drain on workplace productivity
Australian firms could reclaim staff time by trimming repetitive admin, with Omniche warning that many AI projects miss the real bottlenecks.
Australian firms shift to open, flexible access systems
Pressure to avoid vendor lock-in is pushing Australian organisations towards open access systems that can adapt as security needs change.
Otto & Restoke join forces on restaurant AI ordering
The deal should help restaurants steer phone orders towards higher-margin dishes while easing pressure on staff and margins.
blueAPACHE partners with ControlUp on managed services
Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.
Australian firms rush to plan real-time payments shift
Nearly three-quarters of large Australian companies now know the shift is coming, as real-time payments promise better cash flow and controls.
Mobile licenses are becoming Australia's digital identity test case
Trust is shifting from plastic cards to phones as states align mobile licences with international standards for everyday identity checks.
Australian businesses turn to Revenue-as-a-Service
With hiring tight and costs rising, firms are outsourcing sales and customer retention to lift revenue without adding permanent headcount.
Xero wins Canstar award for small business software
Australian small businesses rated the software highest for easing admin, with users praising its reporting, integration and ease of use.
OpenAI gives AUD $5.5m credits to Australian founders
The credits could help Australian startups offset early AI costs as OpenAI races rivals to win long-term loyalty from founders.
Interactive launches company-wide AI adoption program
Internal testing is already cutting security response times from 40 minutes to seven, as Interactive prepares to sell the same AI methods to customers.
No one's just a number: the finance-team blind spot behind Australia's rising payment scams
Australians lost AUD $166.8 million to payment redirection scams in 2025, as finance teams struggled to verify supplier bank-detail changes.
Australian educators back lifelong learning but lag on AI
Many institutions are still unprepared to embed AI into learning pathways, even as most educators back retraining graduates for changing careers.
WORK180 coalition targets one million youth pathways
AI is unsettling young Australians' job plans as WORK180 warns one in four jobseekers have been searching for work for over a year.
Logitech says audio accuracy key as AI voice dictation grows
Poor audio can now mean costlier AI mistakes as voice dictation spreads through Australian offices and opens new hardware demands.
Infosys Aster named leader in marketing transformation
The recognition bolsters Infosys' pitch to enterprises seeking measurable returns as budget pressure and AI adoption reshape marketing services.
Job Moves
Source Technology names Nette as Director of Innovation
Bridget Collins returns to Progress Software as CIO
TMX names Nick De Klerk to lead Global Centre of Excellence
Teletrac Navman names Sharma as VP Product Management
Ricoh Australia appoints Matthew Taylor as Sales Manager
Ricoh Australia appoints Tina Economou as Managing Director
Your Reformer appoints new Chief Technology Officer
V2 AI expands into Perth with four senior leadership hires
Prophet hires senior duo as enterprise base surges
