CGI has nabbed a five-year contract with Queensland State Government worth $58.8 million.
The deal will see the Queensland Government's State Penalties Enforcement Registry implement CGI’s Collections 360* solution to aid debt recovery services.
The solution will provide SPER with a single integrated system that uses analytics to drive automation, in a bid to increase collections and reduce the age of debts.
"CGI's responsive solution will provide global best practices in debt recovery, customer profiling, payments and channel management,” explains Colin Holgate, President of CGI in Asia Pacific.
“The tailored solution will include advanced data analytics, behavioural economics and system reporting and will be a powerful tool, allowing SPER to more effectively manage Queensland's penalty debt levels,” he says.
The contract is valued at AU$58.8 million, which covers five years of service and an optional two years' extension.
"CGI has a 30-year track record of successful collections implementations for Governments across the world and 11 projects alone have so far secured revenue benefits of $5.7 billion,”: says Holgate.
“This is money that our clients have independently certified would not have been collected without our solutions," he adds.
"Our work with SPER will result in debts being collected faster while ensuring that vulnerable debtors are afforded appropriate advice and assistance from the outset.
“We are confident that the Queensland Government will quickly see the benefits of implementing CGI's solution,” Holgate says.
The service is expected to begin following completion of the implementation project in the second half of 2017.