Workforce Technology stories - Page 3
Expected AI gains prompt hiring freezes before returns are proven
Last month
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data analytics
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digital transformation
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hcm
Firms are freezing hiring on the promise of AI gains, despite scant proof of returns and patchy training in how to use the technology.
Compliance gaps threaten global hiring for AI talent
Last month
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data protection
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hcm
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risk & compliance
Compliance gaps are forcing firms to forfeit scarce AI talent, as most global hirers admit exposure to cross-border tax and labour risks.
Deel unifies global hiring, pay and mobility tools
Last month
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fintech
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hcm
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risk & compliance
Deel rolls out a unified platform for global hiring, payroll, planning and mobility after processing USD $22bn in pay and USD $250m in crypto.
TCS & Pearson launch AI-driven workforce upskilling push
Last month
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digital transformation
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hcm
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risk & compliance
TCS and Pearson unveil multi-year AI learning alliance to help global employers close skills gaps and prove returns on technology investment.
Employment Hero names James Keene APAC managing director
Last month
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saas
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digital transformation
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cx
Employment Hero appoints long-serving executive James Keene as APAC managing director to drive regional growth and AI-led expansion.
Spectrum.Life buys three Aussie digital health firms
Last month
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healthtech
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telehealth
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workforce technology
Spectrum.Life enters Australia with a triple acquisition, uniting MindFit at Work, We Lysn and Valion Health into one digital care platform.
Specialised AI will define the next era of Australian enterprise networks
Last month
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edutech
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agricultural technology
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network infrastructure
Specialised AI is set to transform Australian enterprise networks, outgunning generic tools in resilience, reliability and local relevance.
Amazon leads concentrated global hyperscale market
Last month
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hyperscale
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public cloud
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martech
Amazon leads the concentrated global hyperscale data centre market, as the top 10 providers captured 46% of 2024 revenue.
Fairview selects Workday to modernise HR, finance, supply
Last month
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digital transformation
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hcm
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rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
Humanforce adds automated rewards tools for frontline
Last month
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hcm
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erp
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capital management
Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.
monday.com gives AI agents full user status on platform
Last month
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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
Salesforce unveils Agentforce AI-powered contact centre
Last month
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crm
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uc
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Warehouse automation shifts from cost saver to necessity
Last month
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robots
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digital transformation
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cx
Warehouse automation shifts from a discretionary cost play to a strategic necessity as labour shortages and weak productivity squeeze ANZ firms.
Lyten's USD $5bn deal to build Swedish battery hub
Last month
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datacentre infrastructure
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hyperscale
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dc
Lyten buys Northvolt's Swedish battery assets in a USD $5bn deal, planning a Skellefteå hub fusing cell plants with vast AI data centres.
AI-era contact centres become strategic CX data hubs
Last month
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
Kinatico unveils AI-driven platform for workforce compliance
Last month
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saas
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digital transformation
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hcm
Kinatico launches AI-powered Compliance platform to simplify workforce checks, promising real-time oversight for Australian employers.
Leadership will define the future of technology
Last month
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digital transformation
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cx
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martech
Women tech leaders are reshaping AI and the workplace, proving diverse leadership is now a core driver of innovation, resilience and growth.
Chaty links AI voice receptionist with ROLLER bookings
Last month
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digital transformation
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cx
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martech
Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.
MaxContact Australia rebrands as Kaizn in CX advisory shift
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
MaxContact Australia rebrands as Kaizn, expanding into independent CX and contact centre advisory across Australia and New Zealand.
Kinetic IT earns fifth Deloitte Best Managed award
Fri, 27th Feb 2026
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digital transformation
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risk & compliance
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deloitte
Kinetic IT secures a fifth straight Deloitte Best Managed award, underscoring its governance, culture and role in critical national sectors.