ChannelLife Australia - Industry insider news for technology resellers

Salesforce stories - Page 6

Story image
Salesforce unveils new tools to enhance Commerce Cloud platform
Fri, 24th May 2024
#
martech
#
commerce systems
#
personalisation
Salesforce unveils new Commerce Cloud innovations to streamline B2B and B2C operations, promising seamless and personalised shopping experiences across all channels.
Story image
IBM unveils major Watson, AI & open source innovations
Thu, 23rd May 2024
#
firewalls
#
hyperscale
#
public cloud
At IBM's annual THINK conference, major updates to the watsonx platform were announced, including new open-source AI models, tools, and data capabilities, set to redefine enterprise AI.
Story image
Keepit earns third consecutive Customer Top Rated Award
Thu, 16th May 2024
#
dr
#
cx
#
martech
Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.
Story image
Salesforce partners with NTT DATA to optimise applications
Thu, 16th May 2024
#
crm
#
martech
#
partner programmes
Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.
Story image
Loop expands returns management to Salesforce Commerce Cloud
Wed, 15th May 2024
#
martech
#
cdp
#
salesforce
Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.
Story image
Salesforce launches trusted AI solutions to boost adoption in ASEAN
Tue, 14th May 2024
#
crm
#
hyperscale
#
public cloud
Salesforce has launched trusted AI and data solutions, including Einstein Copilot and Tableau Pulse, to bridge the AI trust gap in Singapore and ASEAN, where data integrity doubts hinder AI adoption.
Story image
Significant trust issues in AI revealed in Salesforce research
Fri, 10th May 2024
#
martech
#
cdp
#
ai
Salesforce's new study reveals 'trust in data' as a significant barrier to AI adoption, with 48% of Singaporean workers facing difficulties engaging with AI.
Story image
RingCentral launches AI-powered contact centre RingCX in Australia
Fri, 3rd May 2024
#
uc
#
martech
#
omnichannel
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
Story image
The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
#
malware
#
virtualisation
#
uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
Story image
Hyland pioneers AI updates for increased efficiency & automation
Fri, 26th Apr 2024
#
edutech
#
ecm
#
martech
Hyland, global content solutions leader, introduces Hyland Experience Automate (Hx Automate), a pioneering service from its next-gen Hyland Experience (Hx) platform, aiming to revolutionise AI application in business management.
Story image
Databricks sees 70% growth in EMEA amidst enterprise demand for AI
Fri, 19th Apr 2024
#
data science
#
martech
#
cdp
Data and AI firm Databricks experiences a 70% YoY increase in its EMEA operations, driven by surging demand for data and AI capabilities.
Story image
Salesforce expands product availability on AWS Marketplace in Australia
Tue, 16th Apr 2024
#
martech
#
cdp
#
ai
Salesforce extends its product availability on the AWS Marketplace to Australia, streamlining procurement and billing, and boosting operational performance through pre-approved budgets.
Story image
Keepit expands Swiss footprint with two new data centres
Thu, 11th Apr 2024
#
saas
#
hyperscale
#
martech
Keepit has launched two new data centres in Switzerland, offering secure, addressing the surging demand for Backup-as-a-Service and data recovery.
Story image
Rimini Street taps Martyn Hoogakker for EMEA leadership role
Thu, 11th Apr 2024
#
saas
#
martech
#
cdp
Rimini Street, global software support provider, names Martyn Hoogakker as the new Vice President and General Manager for EMEA, leveraging his SaaS expertise to accelerate regional growth.
Story image
Keepit & Ingram Micro form alliance to boost market presence
Fri, 5th Apr 2024
#
martech
#
cdp
#
microsoft
Data protection firm Keepit forms strategic alliance with global IT distributor Ingram Micro, intending to fortify Keepit's US market presence via Ingram Micro's Xvantage digital platform.
Story image
Raphael Bres returns to Tradeshift, set to harness AI in fintech
Thu, 4th Apr 2024
#
martech
#
cdp
#
microsoft
Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B e-commerce, fintech platform, amid company restructuring and growth.
Story image
Salesforce launches Pro Suite AI software for SMEs in market
Thu, 4th Apr 2024
#
crm
#
martech
#
cdp
Salesforce introduces Pro Suite, an AI-integrated CRM application, aimed at aiding SMEs generate leads and solidify customer relationships.
Story image
One NZ teams up with Salesforce for improved customer interactions
Fri, 29th Mar 2024
#
cx
#
martech
#
cdp
One New Zealand partners with Salesforce to streamline and boost customer marketing, consolidating its four platforms into one.
Story image
Salesforce introduces Einstein 1 Studio for easy AI integration in CRM
Tue, 12th Mar 2024
#
crm
#
martech
#
cdp
Salesforce debuts Einstein 1 Studio, a suite of low-code tools enabling the integration of generative AI into CRM applications, responding to a rising demand and IT teams' struggle with AI implementation.
Story image
Mike Stawchansky joins Finastra as Chief Innovation Officer
Thu, 7th Mar 2024
#
martech
#
cdp
#
salesforce
Finastra appoints Mike Stawchansky, an expert with over 25 years in the tech sector, as Senior VP and Chief Technology Innovation Officer to boost customer technology and Gen AI innovation.