Salesforce stories - Page 1
New A2A protocol launched to enhance AI agent synergy
Yesterday
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martech
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cdp
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ai agents
The Agent2Agent protocol has been launched to enhance AI interoperability across enterprise platforms, supported by over 50 technology partners including Atlassian and Salesforce.
Okta launches new tools to secure AI & digital identities
Yesterday
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pam
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cloud security
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ai security
Okta has launched new features aimed at bolstering security for AI agents and non-human identities, addressing challenges arising from generative AI integration.
Amazon Q Business launches in AWS's Sydney region
Last week
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digital transformation
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hyperscale
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martech
Amazon Web Services has launched its generative AI assistant, Amazon Q Business, in the AWS Asia Pacific (Sydney) Region to enhance workplace productivity.
CData launches integration accelerator for Microsoft Fabric
Last week
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data analytics
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martech
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cdp
CData Software has launched a Microsoft Fabric Integration Accelerator, enhancing connectivity to over 270 data sources, aimed at resolving integration challenges.
AI agents poised to enhance Canadian government services
Last week
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digital transformation
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cx
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martech
A Salesforce report reveals Canadians waste over 30 hours yearly on government services, highlighting calls for improved efficiency and AI-assisted support.
AI agents crucial to app development in APAC, says report
Last week
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crm
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paas
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digital transformation
Salesforce's latest report reveals over 80% of APAC software leaders see AI agents as vital for app development, highlighting a shift towards low-code tools.
AI trust varies among New Zealand financial service users
Last week
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martech
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cdp
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ai
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.
Codeless Platforms wins SAP award for EMEA North again
Last month
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martech
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cdp
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payment technologies
Codeless Platforms has secured the SAP Business One Regional ISV of the Year award for EMEA North for the second straight year, showcasing its acclaimed BPA Platform.
UK organisations face significant rise in phishing threats
Last month
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malware
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ransomware
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phishing
The latest report from KnowBe4 reveals a 17.3% rise in phishing threats and a sharp increase in ransomware attacks, highlighting evolving cyber risks for 2025.
AI expected to revolutionise Singapore financial services
Last month
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cx
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martech
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personalisation
A new Salesforce report reveals 60% of Singaporean consumers expect greater AI integration in financial services, with millennials leading the optimism.
Singapore Airlines partners with Salesforce for AI service
Last month
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cx
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martech
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personalisation
Singapore Airlines has teamed up with Salesforce to enhance customer service with AI, integrating various technologies to improve service efficiency and personalisation.
Salesforce & TripADeal unveil AI-enhanced travel showcase
Last month
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cx
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martech
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cdp
A recent YouGov survey reveals that 59% of Australian travellers crave personalised travel experiences, sparking innovation from TripADeal and Salesforce.
Salesforce launches Agentforce 2dx to optimise AI workflows
Last month
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digital transformation
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cx
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martech
Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.
Salesforce debuts AgentExchange for digital labour market
Last month
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martech
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cdp
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ai agents
Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.
Avalara unveils updated connector for Salesforce Revenue Cloud
Last month
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martech
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cdp
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erp
Avalara has unveiled its updated connector for Salesforce's Revenue Cloud, now available on the Salesforce AppExchange, enhancing tax compliance for businesses.
TCS & Salesforce team up to boost AI for manufacturers
Fri, 28th Feb 2025
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crm
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data analytics
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digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
ANZ executives focus on agentic AI to boost productivity
Thu, 27th Feb 2025
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cx
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martech
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hcm
A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.
Salesforce announces winners of 2024 ANZ Partner Awards
Wed, 26th Feb 2025
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martech
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cdp
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cleantech
Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.
Allegis Group enhances efficiency with Salesforce Agentforce
Wed, 26th Feb 2025
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martech
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hcm
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cdp
Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.
Salesforce announces USD $2.5bn AI investment in Australia
Wed, 26th Feb 2025
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martech
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cdp
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cleantech
Salesforce has unveiled a USD $2.5 billion investment in AI for Australia over five years, enhancing workforce skills and boosting sustainability initiatives.