The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Gen Z in Australia: Why Customer Data Quality Matters
Poor customer records are distorting Gen Z marketing in Australia, driving wasted messages, failed deliveries and weaker segmentation.
Shopify says AI-referred sessions convert 80% better
AI-referral is becoming a meaningful sales channel for merchants, with Shopify saying such sessions converted 80% better than organic search between April and June 2026.
Are Direct refreshes TheMarketHub ahead of Christmas
Independent retailers can now buy 5,000-plus products without fees or minimum orders as Are Direct gears up for a busy Christmas period.
Australian retailers face a peak-season balancing act as rate pressures, consumer caution and supply chain costs collide
Higher borrowing costs and cautious shoppers are forcing retailers to protect margins, avoid markdowns and get stock to the right place.
Australians to spend more this BFCM as AI shopping grows
Rising price caution is not stopping Australians, with average BFCM spending set to hit AUD $346 as 62% plan to use AI shopping help.
Australia bans card surcharges - will we follow suit?
Kiwi shoppers could soon be spared paywave fees, with support growing for a New Zealand ban after Australia's new rules took effect on Thursday.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Blue Yonder adds AI retail tools for returns & stock
Infosys Aster named leader in marketing transformation
Featured News
Expert Columns
Gen Z in Australia: Why Customer Data Quality Matters
AI in Retail is Only as Good as its Data Foundation
Australian retailers face a peak-season balancing act as rate pressures, consumer caution and supply chain costs collide
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Anyone can promise fast. The advantage is keeping it
The Next E-commerce Interface May Not Be a Screen
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Bunnings launches AI shopping assistant Buddy in NZ
New Zealand shoppers can now get project advice and product suggestions online as Bunnings rolls out Buddy across its website and app.
98 zero-day flaws found at TrendAI hacking contest
Researchers disclosed 98 flaws across phones, printers and AI tools, underscoring how quickly the attack surface is widening for businesses.
FedEx sets holiday shipping deadlines for Australasia
Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.
Australian retailers fear Amazon, Temu & Shein dominance
Higher delivery costs and tougher expectations are squeezing Australian retailers as Amazon, Temu and Shein expand their grip on eCommerce.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
LEGO launches Insiders app in Australia for members
Australian members can now earn and redeem loyalty points on their phones, with early access to selected LEGO product launches also included.
Eagle Eye teams up with Playable on gamified loyalty
Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
AI brand exclusions may hit Australian retail demand
Australian retailers could lose demand as AI recommendations overlook brands in 36% of responses, LEOPRD says.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
Forever New completes global eCommerce move to Shopify
The nine-month overhaul should cut delays to digital updates and give the fashion retailer a single eCommerce system across four major markets.
FedEx expands import tool across Asia Pacific with payments
Importers in nine Asia Pacific markets can now clear shipments and pay duties and taxes in one place as border delays intensify.
FreightInsure says lost freight doubles in December
Australian retailers face a January wave of complaints and replacement costs, as missing consignments drive 69% of December transit-claim growth.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
Animoca partners on AI agents for verified shopping
The pilot aims to let shopping bots prove user eligibility for discounts and benefits while keeping personal data hidden from merchants.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
