Industry insider news for Australia's technology resellers
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DataMesh tech cuts transaction costs with least cost routing
DataMesh sees $500 million per annum reduction in transaction fees for merchants when fully implemented.
NGINX raises US$43 Million to accelerate enterprise application modernisation
NGINX has raised US$43 million in Series C funding led by Goldman Sachs.
How businesses can prepare their contact centre for a bot/AI environment
Bots are becoming a new reality that is impacting the way businesses approach customer service
How speech analytics can improve outcomes in the contact centre
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.