The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
HTC VIVE launches Eagle AI smart glasses in Australia
Privacy safeguards and live translation features are designed to ease consumer concerns as the AUD $799 glasses enter Australia's smart eyewear market.
Bunnings partners with TAXIBOX on moving & storage
Bunnings customers can now book TAXIBOX storage and interstate moves online, adding a new option for renovation and relocation jobs.
Reolink launches Father's Day camera sale in Australia
Australian shoppers can save up to 34% on Reolink home security cameras as the company splits its Father's Day promotion into two sales windows.
Amazon Australia hires 3,000 seasonal workers for Christmas
Higher online shopping demand will see Amazon Australia add 3,000 seasonal jobs nationwide, with most openings in New South Wales.
Fintech won on speed. It must now compete on understanding
For SMEs, faster lending is no longer enough as supply-chain shocks and volatile costs can make a quick answer the wrong one.
Sinch partners Coderra on AI messaging for Australia
Australian retailers will gain automated chat support as the tie-up combines AI agents with Sinch's messaging network across multiple digital channels.
Analyst Insights
Research and market analysis connected to eCommerce
Blue Yonder adds AI retail tools for returns & stock
Infosys Aster named leader in marketing transformation
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Corsearch names Todd Morris as Chief Executive Officer
Featured News
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
Expert Columns
6 Industries that need address verification
Fintech won on speed. It must now compete on understanding
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Customer data integration: A data quality checklist
Customer verification in Australia: A complete guide
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Wild Foods launches marketplace for Indigenous wild produce
Urban diners and wholesalers can now buy wild beef and Torres Strait lobster direct from remote Indigenous producers through Wild Foods' new platform.
Australian shoppers favour orthopedic over orthopaedic
Australian retailers may be missing search traffic, after 16 months of data showed shoppers far prefer “orthopedic” to “orthopaedic”.
Blue Yonder adds AI retail tools for returns & stock
Retailers could cut stockouts and returns costs as Blue Yonder links forecasting, fulfilment and customer service in one AI-driven system.
Pattern expands Sennheiser role on Amazon Australia
The partnership gives the audio brand tighter control over unauthorised resellers and faster access to sales data on Amazon Australia.
AI shopping tools not replacing discovery in retail
Australian shoppers are still choosing stores themselves, leaving AI retail spending concentrated on targeting and measurement rather than discovery.
Australian shoppers trust AI more than sales staff
A survey of 500 consumers found 76% trust AI shopping recommendations as much as, or more than, advice from retail sales staff.
Australians want embedded travel cover, Cover Genius says
Three in four Australians would switch booking platforms for automatic travel cover, as trust in AI-led protection decisions remains low.
Australian retailers absorb rising costs, Lightspeed says
More than six in 10 Australian retailers are covering at least half their higher costs themselves, squeezing margins as shoppers stay price-sensitive.
OpenAI gives AUD $5.5m credits to Australian founders
The credits could help Australian startups offset early AI costs as OpenAI races rivals to win long-term loyalty from founders.
xTool opens Australian pre-orders for O1 Omni Printer
Small businesses could cut equipment costs as xTool's desktop O1 combines four print methods in one machine, with Australian pre-orders now open.
Infosys Aster named leader in marketing transformation
The recognition bolsters Infosys' pitch to enterprises seeking measurable returns as budget pressure and AI adoption reshape marketing services.
The design decisions that move the needle most on Shopify conversion rates
Conversion gains on Shopify usually come from mobile-friendly product pages, faster checkout and site speed, not cosmetic redesigns.
Airtasker says founders lose AUD $92 billion on admin
Australian founders are losing time worth more than AUD $92 billion a year to routine admin, dragging on productivity and growth.
Airtasker launches ChatGPT booking for local services
Users can now book cleaners, movers and tradespeople in one ChatGPT chat, as Airtasker opens its marketplace to AI transactions.
Kick Cashback brings instant confirmations to retail offers
Shoppers will know at once if a purchase tracks, as delayed cashback has often undermined trust in reward offers across the sector.
How smart cleaning devices became a serious retail category
Higher prices and better navigation have turned robot vacuums into a profitable home-appliance category for retailers and resellers.
Customer verification in Australia: A complete guide
Rising cybercrime is forcing Australian businesses to tighten checks or risk fraud losses, compliance breaches and slower onboarding.
Amazon rolls out Alexa+ in Australia via Early Access
Non-Prime users will face an AUD $29.99 monthly fee once Amazon's upgraded voice assistant moves beyond Early Access in Australia.
Your Reformer appoints new Chief Technology Officer
The connected fitness group is widening its subscription and software push as it expands across the US and Europe, with Jason Ellis joining to lead technology.
Furniture Trader revenue rises 30% to more than AUD $30m
A store-led strategy has helped the Melbourne family retailer outpace a shaky sector, with demand holding up for bulky, in-person purchases.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
