ChannelLife Australia - Industry insider news for technology resellers

Digital Experience (DX) stories - Page 4

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Progress Software unveils Sitefinity Agentic RAG for dynamic AI content

Mon, 17th Nov 2025
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digital transformation
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ecm
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martech
Progress Software launches Agentic RAG for Sitefinity, an AI-powered CMS offering dynamic, personalised web content in real time for enterprises.
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New Relic named leader in Gartner's 2025 Magic Quadrant for DEM

Tue, 11th Nov 2025
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digital transformation
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cx
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martech
New Relic has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking its second consecutive year in this top position.
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Euromonitor forecasts comfort, wellness & East Asian influence

Thu, 6th Nov 2025
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martech
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commerce systems
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online shopping
Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.
Ps natasha slater

How public sector organisations can achieve private sector-level digital experiences

Thu, 6th Nov 2025
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cx
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martech
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personalisation
Australian public sector can match private sector digital experiences by adopting interoperable platforms, unified channels, shared tools, and AI to enhance service delivery.
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ControlUp launches custom dashboards for digital experience insight

Thu, 30th Oct 2025
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data analytics
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hcm
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features
ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.
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Conviva named Visionary in 2025 Gartner Magic Quadrant ranking

Thu, 30th Oct 2025
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data analytics
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cx
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martech
Conviva has been recognised as a Visionary in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, highlighting its innovative analytics platform.
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Datadog named a Leader in 2025 Gartner Magic Quadrant for DEM

Thu, 30th Oct 2025
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siem
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digital transformation
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cx
Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.
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Dynatrace named leader again in 2025 Gartner Magic Quadrant

Thu, 30th Oct 2025
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digital transformation
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cx
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martech
Dynatrace has been named a Leader again in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, recognised for its vision and execution.
Ps richard exton

Aware Super appoints Richard Exton to lead technology strategy

Mon, 20th Oct 2025
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digital transformation
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ai
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cybersecurity
Aware Super names Richard Exton as Chief Technology and Data Officer to boost AI and digital services for 1.2 million members from November.
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Optimizely One delivers 446% ROI & USD $7.1M in benefits

Wed, 8th Oct 2025
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data analytics
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digital transformation
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ecm
Optimizely One platform delivers a 446% ROI and USD $7.1 million in benefits over three years, quickly boosting revenue and productivity for businesses.
Australian family using smartphones laptops ai robot assisting prefer ai over government digital services

Australians turn to AI & peers as trust in digital services lags

Tue, 7th Oct 2025
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digital transformation
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martech
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personalisation
Despite 90% of Australians being online, many prefer AI tools and peers over government websites, citing trust and ease of use concerns in digital services.
Ps mandy scott

How edge became an indispensable part of modern application design

Thu, 2nd Oct 2025
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edge computing
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e-commerce
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software development
More developers now integrate edge infrastructure from the start, enhancing application performance by caching content closer to users globally.
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Australian mobile banking apps see high use but modest satisfaction

Tue, 30th Sep 2025
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cx
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martech
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westpac
Despite 69% of Australians regularly using mobile banking apps, satisfaction remains modest with a 66.0 CX Index score, says Forrester's 2025 report.
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Akamai unveils managed service to optimise API performance

Thu, 25th Sep 2025
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digital transformation
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cx
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martech
Akamai launches Managed Service for API Performance to deliver continuous optimisation and expert support for complex, multicloud API environments worldwide.
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TeamViewer launches MSP Partner Programme for global service growth

Wed, 24th Sep 2025
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digital transformation
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cybersecurity
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ar, vr & metaverse
TeamViewer launches MSP Partner Programme globally to help managed IT service providers scale, enhance offerings, and access enterprise-grade platforms.
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SmartPATH launch brings AI-driven omnichannel communications to ANZ

Thu, 18th Sep 2025
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digital transformation
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cx
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martech
Smart Communications launches SmartPATH in ANZ, an AI-driven platform streamlining omnichannel communications for regulated industries like insurance and healthcare.
Ps meielmocmolandscape

Elmo Software names Mei Ching Koon Chief Marketing Officer

Wed, 17th Sep 2025
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saas
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partner programmes
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ai
ELMO Software has appointed Mei Ching Koon as Chief Marketing Officer to boost growth and strengthen its HR tech presence in Australia and New Zealand.
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Contentstack launches Agent OS for adaptive brand experiences

Fri, 12th Sep 2025
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digital transformation
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ecm
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cx
Contentstack launches Agent OS, an AI-driven platform enabling brands to deliver real-time, personalised digital experiences tailored to individual customer context.
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Cisco unveils advanced AI tools to boost Splunk Observability

Wed, 10th Sep 2025
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erp
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llms
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ai
Cisco launches AI-powered upgrades to Splunk Observability, enhancing real-time insights and reliability across diverse IT environments for businesses.
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Cisco unveils AI observability upgrades to boost digital insights

Wed, 10th Sep 2025
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devops
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cx
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martech
Cisco upgrades Splunk Observability with AI tools to enhance digital operations visibility, aiding businesses in monitoring applications, networks, and AI systems effectively.