ChannelLife Australia - Industry insider news for technology resellers

Digital Experience (DX) stories - Page 3

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Banks hit by costly outages as AI drives observability

Wed, 21st Jan 2026
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devops
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digital transformation
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fintech
Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.
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Hyland wins IDC 2025 award for customer experience

Wed, 14th Jan 2026
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saas
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crm
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document management
Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.
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Adobe launches AI agents & commerce tools in Australia

Wed, 14th Jan 2026
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devops
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digital transformation
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ecm
Adobe rolls out AI agents in Experience Manager plus new commerce tools and onshore data options for Australian retailers and brands.
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OWC unveils certified 2-metre Thunderbolt 5 USB-C cable

Tue, 13th Jan 2026
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ces
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content creation
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usb-c
OWC unveils a certified 2m Thunderbolt 5 USB-C cable, promising full-spec bandwidth, power and display support for Mac, PC and USB4 gear.
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HPE boosts retail with Aruba, Mist AIOps & Nonstop

Tue, 13th Jan 2026
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data protection
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encryption
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hyperscale
HPE targets always-on retail with new Aruba switches, Mist AIOps analytics and boosted Nonstop systems for high-pressure transactions.
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Kentico's Xperience platform gains top analyst praise

Fri, 9th Jan 2026
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digital transformation
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ecm
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cx
Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.
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Conviva adds AI pattern analytics to customer journeys

Thu, 8th Jan 2026
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uc
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devops
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data analytics
Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.
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VOSS adds AI, security & DEM to workplace platform

Thu, 8th Jan 2026
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virtualisation
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uc
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data analytics
VOSS launches v25.3 of its workplace platform, boosting AI assistant Wingman, Microsoft 365 security, Teams insights and DEM capabilities.
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Algolia named an IDC Leader for AI search and discovery

Wed, 7th Jan 2026
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cx
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martech
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commerce systems
Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.
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Umbraco opens Melbourne office & appoints APAC head

Tue, 6th Jan 2026
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saas
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digital transformation
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ecm
Umbraco opens Melbourne hub and names Emmanuel Tissera Head of APAC to drive expansion across Australia, New Zealand and Asia-Pacific.
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Riverbed unveils AI tool to automate workplace IT support

Thu, 11th Dec 2025
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uc
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digital transformation
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hcm
Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.
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Progress unveils agentic AI UI tools for Telerik, Kendo

Thu, 11th Dec 2025
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martech
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lcnc
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erp
Progress launches agentic AI tools in Telerik and Kendo UI to auto-generate production-ready screens and boost developer productivity.
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Apollo3D unveils guided virtual tours with analytics

Wed, 10th Dec 2025
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edutech
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data analytics
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digital transformation
Yorkshire's Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.
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LogicMonitor acquires Catchpoint to boost AI-led IT monitoring

Wed, 3rd Dec 2025
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it automation
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ai
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network monitoring
LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.
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How context makes AI experiences users actually trust

Thu, 20th Nov 2025
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fintech
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rpa
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genai
Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.
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Elastic named leader for observability in IDC MarketScape 2025

Thu, 20th Nov 2025
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physical security
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open source
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agentic ai
Elastic has been named a leader in the IDC MarketScape 2025 for observability platforms, praised for its scalable architecture and AI-driven data management tools.
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Progress launches Agentic RAG for dynamic AI-driven web content

Wed, 19th Nov 2025
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digital transformation
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ecm
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martech
Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.
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Progress unveils Agentic RAG for Sitefinity to drive AI-led content

Wed, 19th Nov 2025
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digital transformation
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martech
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llms
Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.
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Kaseya predicts AI risks, job shifts & MSP growth as IT evolves

Tue, 18th Nov 2025
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data analytics
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digital transformation
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hyperscale
Kaseya forecasts AI risks, job cuts, and growth opportunities as managed service providers adapt to evolving tech, cybersecurity, and sustainability demands.
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Progress Software unveils Sitefinity AI tool for tailored web content

Tue, 18th Nov 2025
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digital transformation
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martech
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personalisation
Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.