Workflow Automation stories - Page 5
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Australian accountants face AML reform readiness gap
This month
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iam
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rpa
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risk & compliance
Access Group survey finds most Australian accountants are unprepared for looming anti-money laundering rules, with many yet to start compliance work.
Affirmo: Could AI make a reality of IoT dreams?
This month
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manufacturing
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data analytics
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digital transformation
Affirmo's Lip Sing Tay says AI can unlock smarter real-time location tracking, as the Singapore firm targets tougher IoT use cases.
Australia in intermediate phase of agentic AI adoption
This month
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digital transformation
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it automation
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rpa
Australia settles into mid-stage agentic AI adoption as businesses shift from pilots to production and wrestle with governance gaps.
Oracle launches agentic apps across Fusion Cloud suite
This month
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crm
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manufacturing
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digital transformation
Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.
ServiceNow makes AI standard across entire platform
This month
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digital transformation
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hcm
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it automation
ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.
Optimizely training sparks surge in marketing AI agents
This month
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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
Why robust AI governance is key to building trust in agentic AI systems in FY2027
This month
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digital transformation
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cx
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martech
Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.
Why the Chatbot is not your AI strategy
This month
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data analytics
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digital transformation
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partner programmes
Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.
Nexxen launches AI-native DSP interface for traders
This month
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devops
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martech
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rpa
Nexxen expands AI tools for media buyers with pre-launch checks, live optimisation and diagnostics, while keeping campaign decisions in traders' hands.
K&L Gates rolls out Legora across Australian offices
This month
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digital transformation
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rpa
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risk & compliance
K&L Gates expands AI platform Legora across Australian offices with hands-on lawyer training and ISO-backed governance.
Appspace named Gartner leader in workplace experience
This month
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saas
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edutech
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uc
Appspace lands in Gartner's first workplace experience Magic Quadrant as suppliers race to bundle booking, visitor tools and communications.
EY rolls out AI audit tools across global assurance
This month
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data analytics
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digital transformation
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fintech
EY deploys agentic AI across 160,000 audit engagements, backed by Microsoft, as it launches new assurance services and training.
DXC & Servicenow launch agentic AI internal testbed
This month
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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
Outsized launches portal to speed consultant hiring
This month
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devops
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digital transformation
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hcm
Outsized rolls out enhanced Client Portal to streamline independent consultant hiring and project oversight for financial services and consulting clients.
Westcon Solutions becomes UiPath's distributor in Hong Kong
This month
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digital transformation
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fintech
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partner programmes
Westcon Solutions wins Hong Kong and Macau distribution deal to back UiPath partners with services, engineering support and AI automation tools.
MYOB & Microsoft strike AI deal for small businesses
This month
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data analytics
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digital transformation
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financial systems
MYOB and Microsoft strike five-year AI pact to bring cash-flow forecasts, compliance prompts and staff copilots to SMEs.
Autodesk launches Forma Building Design for Revit links
This month
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smart cities
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rpa
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ai
Autodesk debuts Forma Building Design to tie early schematic work more closely to Revit, with new carbon tools and cloud links.
CompTIA launches AI Agent Essentials course for workers
This month
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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.
Australian retailers use AI to boost profits, report finds
This month
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devops
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digital transformation
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cx
Australian online retailers are splitting into AI winners and laggards, as Ecommerce Equation says focused uses are lifting conversion, forecasting and margins.
Gainsight adds MCP support for AI retention workflows
This month
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crm
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data protection
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digital transformation
Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.