Workflow Automation stories - Page 3
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Emergent launches Wingman AI agent for daily tasks
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crm
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digital transformation
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martech
Emergent's Wingman promises an always-on digital assistant that can juggle email, calendars and chat, while pausing for approval on bigger actions.
AI shifts IT roles towards orchestration, SolarWinds says
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hybrid cloud
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digital transformation
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it automation
SolarWinds research finds AI is pushing IT staff into more strategic oversight, as governance and trust become key to using new tools effectively.
Payhawk flags AI governance gap in finance leaders
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manufacturing
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data analytics
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digital transformation
Payhawk survey finds 45% of self-described AI leaders in finance lack minimum use rules, exposing a wider gap between ambition and control.
8x8 launches AI Studio for customer experience agents
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saas
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uc
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data protection
8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Tax Systems launches AI Assistant for cross-border tax
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document management
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digital transformation
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ecm
Tax Systems rolls out AI assistant blending company data and IBFD research to speed cross-border tax analysis for multinational in-house teams.
Robotic Marketer launches AI direct mail tool for home services
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devops
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data analytics
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martech
Robotic Marketer adds AI direct mail to its marketing platform, aiming to help home services firms target buyers and coordinate print with digital campaigns.
Amex GBT adds AI to Egencia & links Concur Expense
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uc
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data analytics
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digital transformation
Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.
The growing gap between businesses that use tech well and those that don't
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crm
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data analytics
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digital transformation
Businesses that integrate systems, act on data and move quickly are pulling ahead, while those relying on manual processes risk falling further behind.
akto named Boomi Platinum Partner in AI readiness push
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data analytics
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digital transformation
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partner programmes
akto wins Boomi Platinum Partner status as enterprises in Australia and New Zealand seek stronger integration, governance and data foundations for AI.
The AI risk hiding in your finance team's browser tabs
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data protection
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data analytics
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digital transformation
Finance chiefs warned over shadow AI as staff paste ERP data into consumer tools, risking model training and bypassing governance.
Caruso wins $9.3M funding, scales AI fund services
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crm
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digital transformation
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fintech
Caruso lands AUD $9.3 million from Icehouse Ventures and GD1 as Centuria joins 80-plus clients using its AI-native fund administration platform.
WatchGuard & HaloPSA integrate security tools for MSPs
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Thryv launches AI lead tool for ANZ small businesses
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crm
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digital transformation
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cx
Thryv has rolled out Thryv AI Lead Flow in Australia and New Zealand, aiming to help small businesses capture enquiries, score prospects and automate follow-up.
ACTO launches role-based AI SuperAgents for Life Sciences
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digital transformation
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rpa
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risk & compliance
ACTO rolls out role-based AI SuperAgents for life sciences field teams, aiming to speed compliant access to approved content across sales and medical work.
Splashtop launches unified IT platform for endpoints
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endpoint protection
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digital transformation
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advanced persistent threat protection
Splashtop unveils AI-assisted endpoint platform for IT teams, blending patching, remote support and security alerts in one console.
Infobip launches AgentOS platform, targets agentic AI shift
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uc
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digital transformation
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mfa
Infobip marks 20 years with AgentOS launch as it pushes into agentic AI, aiming to unify customer data and let AI agents act across channels.
Qlik partners ServiceNow to embed analytics in workflows
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data analytics
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data fabric
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rpa
Qlik and ServiceNow team up to pipe governed analytics and metadata into workflows, aiming to sharpen AI agents' decisions across enterprise systems.
Intuit names Xero veteran Matthew Miles to lead APAC
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saas
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devops
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digital transformation
Intuit appoints Xero veteran Matthew Miles as Head of Product for APAC as it steps up investment in Australia and wider Asia Pacific.
James Cook University signs 10-year TechnologyOne deal
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edutech
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data analytics
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digital transformation
James Cook University to unify key operations on TechnologyOne platform in decade-long deal aimed at boosting data, AI and efficiency.
Anthropic launches Claude for Word with tracked edits
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rpa
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risk & compliance
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erp
Anthropic brings Claude into Microsoft Word as a beta add-in, letting users edit tracked changes, check documents and draft in templates.