Synergy Stories

Australian Stories

Synergy stories

IT Automation

New strategic alliance brings intelligent automation to Canberra's public sector

Australia's Synergy Group and Reveal Group are joining forces to offer intelligent automation services to Canberra.

By Catherine Knowles • 3 min read • Thu, 10th Jun 2021

Global Stories

Synergy stories

Digital Transformation

GlobalLogic names LuJean Smith CMO to drive AI growth

GlobalLogic hires LuJean Smith as CMO to sharpen global brand, push VelocityAI and align with Hitachi's Inspire 2027 growth strategy.

By Karen Joy Bacudo • 3 min read • Thu, 15th Jan 2026

Customer Experience

Four ways AI can boost contact centre agent performance and improve customer service

As AI tools increasingly permeate contact centres, their role in enhancing agent performance and customer service is proving pivotal rather than replacing humans.

By Paul Rilstone and Simon Shanks • 4 min read • Fri, 2nd Aug 2024

Space

IFS acquires EmpowerMX to enhance aviation maintenance AI

IFS acquires EmpowerMX, enhancing AI-driven aviation MRO solutions for major airlines. This merger promises bolstered capabilities, innovation, and industry leadership.

By Catherine Knowles • 3 min read • Tue, 16th Jul 2024

Robotics

ADLINK & NAVER LABS team up on next-gen autonomous robots

ADLINK Technology teams up with NAVER LABS to revolutionise autonomous mobile robots. Their Rookie robots blend AI prowess and edge computing for versatile service roles.

By Shannon Williams • 3 min read • Fri, 7th Jun 2024

Marketing Technologies

NP Digital acquires SearchGuru to bolster APAC market presence

NP Digital is set to acquire SearchGuru, boosting its APAC presence and enhancing service offerings. This move adds 120 marketers to NP's 270-strong team.

By Catherine Knowles • 3 min read • Wed, 5th Jun 2024

Unified Communications

NetDocuments announces new integrations with Microsoft 365

NetDocuments launches new Microsoft 365 integrations, including Copilot, to boost collaboration, security, and productivity for legal professionals.

By Catherine Knowles • 3 min read • Thu, 23rd May 2024

Digital Transformation

Logicalis merges Asia & Australia operations into unified APAC entity

Leading tech services provider, Logicalis, embarks on strategic realignment, merging Australia and Asia operations to form a consolidated APAC unit, enhancing its regional market presence.

By Tom Raynel • 3 min read • Wed, 8th May 2024

Data Analytics

SEON appoints ex-Uber executive Björn Heckel as new CTO

Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.

By Imee Dequito • 3 min read • Wed, 24th Jan 2024

Unified Communications

Thoughtworks Launches Asia Pacific Business

Thoughtworks creates new Asia-Pacific structure, hires new managing directors, to expand access to talent and better serve clients in the region.

By Oliver Stewart • 2 min read • Thu, 16th Feb 2023

eCommerce

Mighty Ape appoints Gracie MacKinlay as Chief Gorilla

New Zealand's Mighty Ape appoints Gracie MacKinlay as Chief Gorilla, with founder Simon Barton moving into the role of CFO and mentoring MacKinlay.

By Zach Thompson • 2 min read • Fri, 10th Jun 2022

Hyperscale

Big cloud providers continue to squeeze out smaller players

Last year saw almost manic growth in revenue for cloud providers as businesses continue to seek the benefits the services can provide.

By Staff Writer • 3 min read • Tue, 5th Feb 2019

Unified Communications

Cloud communications turns US$45b collaboration market on its head

It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.

By Staff Writer • 3 min read • Tue, 29th Jan 2019

Data Analytics

AWS tops all four global markets, APAC a unique case

Amazon Web Services leads the global public cloud market across all major regions, though the APAC scene is uniquely shaped by strong local competition.

By Ashton Young • 3 min read • Wed, 21st Nov 2018

Stories from Other Regions

Synergy stories

Data Protection

Synectics wins UK cyber security certification for Synergy

The certification could sway procurement decisions for critical infrastructure buyers weighing cyber assurance alongside surveillance performance.

By Sofiah Nichole Salivio • 4 min read • Last month

Firewalls

Synectics launches AI updates for Synergy surveillance

Synectics has launched Synergy version 24.2, featuring AI-driven tools like Synergy DETECT, enhancing security and mobile capabilities for users.

By Kaleah Salmon • 3 min read • Mon, 21st Oct 2024

Unified Communications

Indosat & Zurich unite to offer insurance via mobile app

Indosat Ooredoo Hutchison partners with Zurich Asuransi Indonesia to integrate insurance solutions via its mobile app, aiming to boost financial inclusion.

By Kaleah Salmon • 3 min read • Thu, 5th Sep 2024

Customer Relationship Management

Europe's Low Code No Code Revolution: Unlocking Innovation, Agility, and Digital Transformation

Europe's institutions combat a talent shortage and the Great Resignation by harnessing Low-code/No-Code technology, quickening app development whilst fostering innovation and digital transformation.

By Naresh Duddu • 4 min read • Mon, 26th Feb 2024