Spoken Communications news stories

Artificial Intelligence
Avaya brings AI on board with acquisition of Spoken Communications
“Partners are now able to work with the next-gen of Avaya solutions that bring together AI, IoT and even blockchain,” says A/NZ MD.

Contact Centre
Bye bye bankruptcy: Avaya acquires contact centre as a service provider
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.