Opinion stories - Page 4
Pivoting marketing strategy in the face of a recession
This month
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cx
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martech
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partner programmes
Fractional Chief Marketing Officers say brands must ditch blanket discounting, sharpen value messages and tailor offers as households split into two wallets.
From APIs to MCPs: The new architecture powering enterprise AI
This month
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digital transformation
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ai security
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risk & compliance
MCPs are emerging as the governed layer that lets AI agents reason across enterprise systems, reducing brittle integrations and easing security risks.
Thryv urges small businesses to boost AI search visibility
This month
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digital transformation
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cx
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martech
Thryv says Australian and New Zealand small businesses need tidy websites, consistent listings and fresh reviews to win AI-driven recommendations.
Why robust AI governance is key to building trust in agentic AI systems in FY2027
This month
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digital transformation
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cx
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martech
Australian businesses are set to boost AI spending in FY2027, but experts warn autonomous agents need strict controls to avoid legal and reputational risk.
Why the Chatbot is not your AI strategy
This month
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data analytics
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digital transformation
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partner programmes
Chatbots are easy to sell, but businesses seeking real AI gains should be looking at systems intelligence, says an expert.
What modern businesses expect from security providers
This month
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digital transformation
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partner programmes
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physical security
Modern firms want security partners who can integrate technology, human response and scalable services without disrupting day-to-day operations.
The rush to GEO is understandable. But here's what gets missed in the scramble
This month
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digital transformation
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martech
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llms
GEO spending is surging, but marketers risk wasting money if they do not first fix inconsistent brand messaging and content foundations.
Why email automation fails without clean and verified data
This month
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crm
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martech
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personalisation
Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.
Why outdoor furniture protection is becoming a smart investment
This month
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clean technologies
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marketing
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sustainability
Outdoor living boom drives homeowners to shield pricey tables and seating from sun, rain and dust, curbing repairs and replacements.
Brands are losing the Buy Box and up to 80% of marketplace sales with it
This month
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cx
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martech
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supply chain
Brands urged to treat marketplace Buy Box loss as a distribution issue, after grey market sellers were found to be siphoning sales and trust.
Building digital trust: Data quality provides a scalable path
This month
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data protection
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fintech
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cx
Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
This month
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digital transformation
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cx
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martech
AI discovery is levelling eCommerce, with mid-sized Shopify brands gaining an edge over bigger rivals by making products clearer to generative engines.
How smarter hosting choices are influencing online retail performance
This month
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data protection
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digital transformation
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cx
Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.
Why the next phase of AI adoption will be determined less by models and more by data foundations
This month
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hybrid cloud
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digital transformation
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partner programmes
AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.
From chaos to code efficiency: AI's big software development shift
This month
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devops
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hybrid cloud
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digital transformation
AI is boosting developer output, but Australian firms are finding the bigger challenge is joining up fragmented tools, data and governance.
Beyond the billion-dollar banking oversight: How process intelligence can surface vital warning signs
This month
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digital transformation
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fintech
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risk & compliance
Australia's Big Four loan scandal highlights how process intelligence can expose ghost paths, bypassed checks and hidden fraud networks.
OpenAI acquires TBPN to expand media and strategy reach
This month
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digital entertainment
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genai
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ai
OpenAI buys TBPN, adding Silicon Valley's influential daily tech talk show to its Strategy team while pledging editorial independence.
How Apograph uses proactive firewall upgrades to protect clients and control costs
This month
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firewalls
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network infrastructure
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sd-wan
Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.
AI can inspire travel, but it still can't book it. That's about to change
This month
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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Unpacking the Impact of Agentic Commerce Across ANZ
This month
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digital transformation
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cx
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martech
Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.