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Opinion Stories

Australian Stories

Opinion stories

Tokenisation is an infrastructure decision
Fintech

Tokenisation is an infrastructure decision

Australia's wealth managers now face pressure to rebuild custody and distribution systems as tokenised assets move under the same law as other holdings.

By Dan Sleep • 5 min read • Yesterday
Why agentic AI is the key to systems integrity
Disaster Recovery

Why agentic AI is the key to systems integrity

Tighter Australian resilience rules are pushing firms to embed governance into agentic AI before expanded access and autonomy raise compliance risk.

By Paul Arthur • 6 min read • 3 days ago
Fragmented finance systems are hiding your biggest problem in plain sight
Digital Transformation

Fragmented finance systems are hiding your biggest problem in plain sight

Manual reconciliation, compliance gaps and duplicate payments are draining growing firms as disconnected finance tools hide spend until month-end.

By Tanu Kaushik • 5 min read • 3 days ago
AI's next cyber threat has arrived, identity security is key for survival
Privileged Access Management

AI's next cyber threat has arrived, identity security is key for survival

Australian businesses face faster, cheaper attacks as the ASD urges tighter control of privileged access and AI identities.

By Morey J. Haber • 5 min read • 3 days ago

Global Stories

Opinion stories

Microsoft dramatically cut their distributors
Customer Relationship Management

Microsoft dramatically cut their distributors

Fewer, larger partners are now carrying more of the installed base, raising renewal risk and making account ownership harder to track.

By Scott Frew • 4 min read • Today
CISO-CFO alignment key as cyber insurance market shifts
Disaster Recovery

CISO-CFO alignment key as cyber insurance market shifts

With premiums flat for now, buyers who tie cover to outage costs can avoid nasty surprises when cyber insurers start tightening terms.

By Richard Seiersen • 5 min read • Today
The AI honeymoon is over. Now businesses must make it work
Digital Transformation

The AI honeymoon is over. Now businesses must make it work

Businesses are now under pressure to turn early AI enthusiasm into measurable productivity gains, with governance and workflow redesign key to success.

By Glen Maguire • 5 min read • Today
From wallets to accounts: The quiet convergence of crypto and everyday finance
Crypto

From wallets to accounts: The quiet convergence of crypto and everyday finance

In emerging markets, users are increasingly treating crypto wallets as everyday money tools, with stablecoins helping fill costly gaps in payments.

By Alvin Kan • 5 min read • Yesterday
Why Email and Phone Append Matter for Prescreen Campaigns
Data Protection

Why Email and Phone Append Matter for Prescreen Campaigns

Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.

By Shivani Pimpili • 5 min read • Yesterday
Corporate travel is built for the traveller. Finance inherits the mess
Software-as-a-Service

Corporate travel is built for the traveller. Finance inherits the mess

Month-end chaos and FBT risk persist when travel data is scattered across booking, card and expense systems, leaving finance to reconstruct trips.

By Phillip Vella • 6 min read • Yesterday
Agentic marketing and the intelligence ownership problem
Marketing Technologies

Agentic marketing and the intelligence ownership problem

As AI agents take over campaign decisions, brands risk losing control of the intelligence they learn from, not just the data they provide.

By Maximilian Groth • 4 min read • 2 days ago
Weaponizing trust: How AI and social engineering bypass personal security boundaries
Data Protection

Weaponizing trust: How AI and social engineering bypass personal security boundaries

Scammers are draining older adults' savings through romance, friendship and fake AI trading pitches on social media before withdrawals are blocked.

By Takanori Nishiyama • 2 min read • 2 days ago
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
Multi-factor authentication

Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security

Fraud losses and customer friction are pushing operators to use entitlement servers for silent SIM-based checks instead of vulnerable SMS codes.

By Jeevithan Muttu • 5 min read • 3 days ago
Three Industries, One Common Challenge: Getting Data Right Before MDM
Manufacturing

Three Industries, One Common Challenge: Getting Data Right Before MDM

Poor-quality records could undermine MDM programmes in finance, healthcare and manufacturing as AI begins acting on the data.

By Edmund Ng • 5 min read • 3 days ago
Forrester says answer engines now shape brand choice
Omnichannel

Forrester says answer engines now shape brand choice

Marketers may need to rethink search metrics as AI responses increasingly narrow buyers' shortlists before they reach a website.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

Opinion stories

Singapore marketers say trust beats ad spend for Gen Z
Artificial Intelligence

Singapore marketers say trust beats ad spend for Gen Z

Trusted peer recommendations are increasingly outweighing ad budgets in Singapore B2B, potentially giving smaller firms a better shot at Gen Z buyers.

By Sean Mitchell • 4 min read • Yesterday
As Japan widens bank cyber oversight to data partners, identity becomes the perimeter
Data Protection

As Japan widens bank cyber oversight to data partners, identity becomes the perimeter

Japan's banks face broader cyber risk as regulators begin treating data-sharing partners and AI agents as part of the attack surface.

By Takanori Nishiyama • 2 min read • 3 days ago