Natural language processing (NLP) stories
Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.
AI is set to revolutionise marketing, offering real-time personalisation and conversational experiences at scale, according to a report from Gartner.
UC consultant Ian Darby recently ended up in San Jose where natural language processing (NLP) was a hot topic. Here is his take on the Next Big Thing.
Microsoft claims a historic breakthrough in AI, achieving human-level parity in translating Chinese news into English. Yet, challenges remain.
New Zealand conversational AI startup Ambit secures the Callaghan Innovation R&D Growth Grant, enabling acceleration of its cutting-edge research.
Gartner predicts smartphone AI will evolve into personalised companions by 2022, with 80% of devices boasting on-device AI, up from 10% in 2017.
The new AWS service makes it easy for companies to voice-enable their offices with Alexa, giving workers an intelligent assistant.
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
Mark Redgrave's appointment as Spark Digital's new marketing chief heralds a major win, armed with prolific international and tech expertise.
