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Natural language processing (NLP) Stories - Page 29

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Natural language processing (NLP) stories

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Natural language processing (NLP) stories

NICE enables enterprises to achieve greater consumer understanding
Unified Communications

NICE enables enterprises to achieve greater consumer understanding

NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.

By Catherine Knowles • 2 min read • Wed, 26th Oct 2022
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Unified Communications

Exclusive: Uniphore shares how Conversational AI can be the key to business success

Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

By Mitchell Hageman • 4 min read • Fri, 30th Sep 2022
SmartBear appoints Anthony Bryce as product management vice president
Artificial Intelligence

SmartBear appoints Anthony Bryce as product management vice president

Jim Wu and Anthony Bryce have been hired as AI and data science VP and product management VP, respectively, at SmartBear Innovation Labs.

By Zach Thompson • 2 min read • Fri, 26th Aug 2022
Cyara rolls out comprehensive, automated chatbot feature
Customer Relationship Management

Cyara rolls out comprehensive, automated chatbot feature

Cyara unveils new chatbot testing features in latest release of Cyara Botium, offering comprehensive, automated chatbot testing and assurance.

By Catherine Knowles • 3 min read • Mon, 25th Jul 2022
New breakthrough in AI for high volume unstructured text
Artificial Intelligence

New breakthrough in AI for high volume unstructured text

Classifying documents or messages constitutes one of the most fundamental Natural Language Understanding functions for business artificial intelligence.

By Shannon Williams • 3 min read • Wed, 13th Jul 2022
H2O.ai democratises deep learning with H2O Hydrogen Torch
Application Performance Monitoring

H2O.ai democratises deep learning with H2O Hydrogen Torch

H2O.ai announces H2O Hydrogen Torch, a deep learning training engine that makes it easy to make no-code image, video and natural language processing models.

By Ryan Morris-Reade • 3 min read • Wed, 23rd Feb 2022
Chatbots a major player in business growth according to new research
Unified Communications

Chatbots a major player in business growth according to new research

UK chatbot market set to boom, with spending on AI systems predicted to reach $77.6bn in 2022, according to Chatbot Trends Report 2021.

By Mitchell Hageman • 3 min read • Mon, 10th Jan 2022
How digital natives are changing the future of work
Unified Communications

How digital natives are changing the future of work


With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.

By Chris Smith • 3 min read • Wed, 8th Dec 2021
I, Technologist: Democratising data & technology for all employees
Software Development

I, Technologist: Democratising data & technology for all employees

Organisations must embrace technology democratisation to drive innovation and transformation, according to Accenture's Technology Trends 2021 report.

By Sara Barker • 5 min read • Thu, 15th Apr 2021
Unity4 and Daisee partner to automate CX quality management
Customer Relationship Management

Unity4 and Daisee partner to automate CX quality management

Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.

By Staff Writer • 3 min read • Mon, 31st Aug 2020
GCloud updates capabilities with Anthos enhancements
Hybrid Cloud

GCloud updates capabilities with Anthos enhancements

Google Cloud has announced improvements for hybrid compatibility, services, development, migration and identity security with updates to Anthos.

By Ben Moore • 3 min read • Mon, 31st Aug 2020
AWS Contact Lens for Connect set to arrive in ANZ
Customer Relationship Management

AWS Contact Lens for Connect set to arrive in ANZ

The contact centre service adds machine learning capabilities that identify customer issues and trends in near-real time and enable call transcript search.

By Staff Writer • 3 min read • Mon, 27th Jul 2020
ASC launches compliance recording solution for Teams
Unified Communications

ASC launches compliance recording solution for Teams

Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.

By Staff Writer • 2 min read • Tue, 12th May 2020
Chch voicemail-to-text startup eyes global market
Natural language processing

Chch voicemail-to-text startup eyes global market

The Christchurch-based SaaS company with 2500 active users is looking to expand to Australia, the UK, the USA and Canada by November this year.

By Ben Moore • 3 min read • Tue, 11th Feb 2020
Nine reasons to launch an intelligent chatbot
Unified Communications

Nine reasons to launch an intelligent chatbot

Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.

By Staff Writer • 5 min read • Wed, 20th Nov 2019
Gartner's top 10 data and analytics trends for 2019
Data Analytics

Gartner's top 10 data and analytics trends for 2019

Data is the fuel for the modern world, and analytics the engine. Gartner has compiled the top 10 trends to watch this year.

By Ben Moore • 7 min read • Mon, 18th Feb 2019
How Tableau aims to make data analytics more accessible
Data Analytics

How Tableau aims to make data analytics more accessible

Tableau Software announced the general availability of Ask Data, which leverages the power of natural language processing.

By Staff Writer • 3 min read • Thu, 14th Feb 2019
ABBYY brings AI to Quanton's RPA solutions
Robotic Process Automation

ABBYY brings AI to Quanton's RPA solutions

Quanton partners with ABBYY to enhance RPA solutions with AI, offering Kiwi organisations advanced tools for intelligent automation and content processing.

By Ben Moore • 3 min read • Thu, 14th Feb 2019