Managed Services stories - Page 4
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
AI, cost pressures reshape observability in new survey
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devops
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digital transformation
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partner programmes
AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Upgrade advantage: Future-proofing for partners, MSPs and MSSPs
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firewalls
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network security
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cx
SonicWall's future-proof firewalls help partners cut rip-and-replace, boost security and lock in long-term customer loyalty.
Hexaware unveils Agentverse AI platform for enterprises
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Cisco and Nvidia unveil new secure AI edge framework
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network infrastructure
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hyperscale
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sdn
Cisco and Nvidia launch a secure AI edge framework to push low‑latency inference from data centres into hospitals, factories and networks.
Rapid7 adds Platinum tier, streamlines partner deals
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socs
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partner programmes
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cybersecurity
Rapid7 unveils a new Platinum partner tier and two-route deal model to simplify channel engagement and boost managed security growth.
Biznet Gio scales cloud performance for AI era with AMD
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virtualisation
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digital transformation
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hyperscale
Indonesia's top local cloud player Biznet Gio boosts AI-ready performance, efficiency and scale by standardising on AMD EPYC CPUs.
Datadog names Renee Mitsis to lead ANZ channel push
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devops
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hybrid cloud
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siem
Datadog appoints Renee Mitsis to spearhead ANZ channel and alliances, sharpening partner-led growth around security, AI and DevOps.
SonicWall revamps partner programme & appoints CRO
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firewalls
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network security
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partner programmes
SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
Kinetic IT names Dean Langenbach as new chief executive
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data protection
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digital transformation
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cx
Kinetic IT appoints Dean Langenbach as chief executive to spearhead AI-driven growth while maintaining its distinctly Australian identity.
ConnectWise unit maps IT pay trends, automation push
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Contrivian to resell Amazon Leo for US gov networks
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uc
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dr
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network infrastructure
Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
ControlPlane unveils enterprise support for OpenBao
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encryption
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pam
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cloud security
ControlPlane launches enterprise support for OpenBao as IBM's USD $6.4 billion HashiCorp deal drives demand for open source Vault alternatives.
Rackspace & Uniphore target USD $100m regulated AI push
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uc
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private cloud
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hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
OpenText launches Secure Cloud for Australian MSPs
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firewalls
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data protection
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dr
OpenText rolls out its revamped Secure Cloud in Australia, targeting MSPs with unified security, backup and local AUD $ billing tools.
Cohesity boosts AI-ready data security & sovereignty
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data protection
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dr
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hybrid cloud
Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
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edutech
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firewalls
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data protection
Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
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cartech
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partner programmes
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supply chain
IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Smart CT clinches global IT support deals to scale up
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network infrastructure
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manufacturing
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cx
Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
Radware's Alteon Protect brings cloud-scale ADC security
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firewalls
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ddos
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network infrastructure
Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.