The Ultimate Guide to Managed Services
2024 edition
Overview
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Analyst reports
IDC on Cloud Services
SAS expands managed services portfolio to Amazon Web Se...
Last month
Canalys on BI
Infinigate launches digital platform to aid business di...
Last month
Forrester Research on Firewall
Radware unveils latest version of AI-based Bot Manager
Last month
IDC MarketScape on Cloud Services
CCL named 'Major Player' in APAC cloud services by IDC ...
Wed, 20th Dec 2023
Forrester Research on Gaming
Feenix Communications to resell Radware solutions in NZ
Tue, 21st Nov 2023
Expert columns
By Sanjiv Verma of CommScope
Top three tech challenges and solutions Australian ente...
Last month
By Nabeel Mukhtar of BitTitan
MSPs are waiting – so why is it so hard to ask for help
Tue, 20th Feb 2024
By Robin Long of Rapid7
Increase cyber effectiveness and innovation through ope...
Thu, 19th Oct 2023
By Aden Axen of Atturra Managed Services
Why PaaS on private cloud is winning over ANZ companies
Wed, 4th Oct 2023
By Etuate Cocker of Exclusive Networks
Who you gonna call? (When shared responsibility muddies...
Mon, 25th Sep 2023
Top players
Recent news
About Cloud Services
Fastly enhances Managed Security Service with bot manag...
Today
About Productivity
Kinetic IT acclaimed as leader in ServiceNow proficienc...
Today
About Cost
The Instillery launches affordable Microsoft MDR servic...
Last week
About Fintech
Bristol's Amdaris crowned 2023 Stripe Partner of the Ye...
Last week
About Partner Programmes
Intercity acquires Centrality, set to become GBP £60m m...
Last week
More news
About Fintech
NTT & Dell offer high-performance computing solution in...
Last month
About LTE
Wireless Logic gets authorised reseller status for Spac...
Last month
About Partner Programmes
Axis unveils hybrid cloud platform for adaptable securi...
Last month
About Network Infrastructure
5G services market projected to exceed $919.4bn by 2031
Last month
About Awards
FPT Software wins big at Healthcare Asia Medtech Awards...
Last month
Even more news
About Security Information and Event Management
ExtraHop hires Simon Howe, eyes expansion in Australia ...
Last month
About IT services
Atturra attains Cisco Gold Provider status in Australia
Last month
About Firewall
Fortinet releases advanced FortiOS 7.6 with GenAI & dat...
Last month
About EduTech
Intelliworx launches AI education campaign in light of ...
Thu, 28th Mar 2024
About Cloud Services
Cloudflare, Kyndryl bolster alliance for network transf...
Wed, 27th Mar 2024
Job moves
Move at Neat
Intelliworx announces new execs with focus on Australia...
Last month
Move at Cisco
Rackspace Technology appoints Ramesh Babu as Southeast ...
Last month
Move at WatchGuard Technologies
Kyocera Australia becomes second Platinum Partner of Wa...
Wed, 20th Mar 2024
Move at Voyager Internet
Deidre Steyn steps up as Voyager Internet's new CEO
Sun, 4th Feb 2024
Move at LogRhythm
LogRhythm appoints Matthew Lowe as ANZ Country Manager ...
Tue, 31st Oct 2023
Other guides
You can read other related guides from Partner Programmes, Cloud Services, IT Automation, Cybersecurity, and Colocation.
Powered by