Businesses that allow employees to work remotely also reap the benefits of increased employee productivity, happiness and health.

More than one third of customers are not impressed with their customer experience, while 83% say they’ve had at least one issue when interacting with a company.

LogMeIn, Zoom, Microsoft and Cisco are ‘Leaders’ in the Gartner Meeting Solutions Magic Quadrant. We look at the strengths and cautions for each.

More than half of A/NZ employees consider work something they can do regardless of time or location.

91% of the 2000 respondents know that using the same password for multiple accounts is a security risk, but 59% continue to do it anyway.

Google indicated in a recent blog post that it means to use Xively as its launch pad into the ballooning IoT market.

The company will acquire UCaaS provider Jive Communications in a bid to bolster their collaboration portfolio.

Mitigation plans against cyber attacks fail due to a lack of support from the board. But if the board starts leading the charge, they will succeed.

“The rise of digital, artificial intelligence and mobile-first lifestyles has changed how customers want to interact with their favourite brands."

You’d think that over time, we’d start getting better at the things we do. Apparently, that’s not the case for customer experience.

Kaspersky Lab teams up with LogMeIn to streamline anditivus and offer a joint complementary licence of Kaspersky Endpoint for Windows.

It's reported that 45% of consumers have given up within a minute of their search because it's taken too long.

LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.

LogMeIn is building a product and go-to-market strategy that embraces BYOA and introduces new ways to help businesses secure access to sensitive info.