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IT operations management Stories

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IT operations management stories

TeamViewer adds automations to speed endpoint fixes
Software-as-a-Service

TeamViewer adds automations to speed endpoint fixes

IT teams could cut repetitive support work as validated fixes are turned into automated workflows for recurring endpoint faults.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

IT operations management stories

TeamViewer adds automations to cut repeat IT fixes
IT Automation

TeamViewer adds automations to cut repeat IT fixes

IT teams could cut repeat fixes as TeamViewer links validated resolutions to automated workflows and a single review workspace.

By Raphael Veloso • 4 min read • Last week
ASEAN leads world in AI observability, New Relic says
DevOps

ASEAN leads world in AI observability, New Relic says

Engineering teams in ASEAN are losing 47% of their capacity to disruptions as AI observability adoption outpaces global peers.

By Raphael Veloso • 4 min read • Last week
HCS launches 24/7 managed services with €1.45m investment
Data Protection

HCS launches 24/7 managed services with €1.45m investment

Customers facing outages and cyber threats will get round-the-clock monitoring as HCS expands support across Ireland and New Zealand.

By Raphael Veloso • 4 min read • Last month
Cloudbrink launches OnGuard to unify enterprise security
Virtual Private Networks

Cloudbrink launches OnGuard to unify enterprise security

Enterprises could cut security sprawl as the platform extends one policy framework to users, devices and machines before login.

By Mara Sugue • 4 min read • Last month
Gravwell unveils five AI agents for security teams
Software-as-a-Service

Gravwell unveils five AI agents for security teams

Security teams can now use narrowly scoped agents to triage alerts, investigate cases and check systems without giving AI unrestricted access.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia & New Zealand top Asia-Pacific in IT stability
DevOps

Australia & New Zealand top Asia-Pacific in IT stability

Outages are detected quickly in Australia and New Zealand, but fragmented monitoring leaves teams slower to restore services across APAC.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Riverbed launches Network 360 with AI observability
Software-as-a-Service

Riverbed launches Network 360 with AI observability

Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Highlight & IPTel add Webex monitoring for meeting rooms
Software-as-a-Service

Highlight & IPTel add Webex monitoring for meeting rooms

Meeting room faults can now be spotted before staff notice them, as IPTel folds Cisco Webex devices into its Highlight monitoring platform.

By Sofiah Nichole Salivio • 4 min read • Last month
Hexnode launches Synapse AI layer for IT workflows
Endpoint Protection

Hexnode launches Synapse AI layer for IT workflows

It aims to cut manual handoffs in onboarding, access changes and incident response by linking multiple enterprise tools under one AI layer.

By Sofiah Nichole Salivio • 4 min read • Last month
IT pros say password sharing is top security lapse
Disaster Recovery

IT pros say password sharing is top security lapse

User behaviour remains IT's biggest vulnerability, with 65% of professionals saying password sharing is the worst security lapse.

By Sofiah Nichole Salivio • 3 min read • Last month
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • Last month
Flamingo raises USD $4.5 million for AI IT platform
Software-as-a-Service

Flamingo raises USD $4.5 million for AI IT platform

The fresh capital will help Flamingo turn beta users into paying customers as it takes on the high staffing costs of managed IT services.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Kinetic IT names Meg Santos as Head of Service Integration
Digital Transformation

Kinetic IT names Meg Santos as Head of Service Integration

As organisations wrestle with complex suppliers and stricter compliance, the move aims to bolster oversight of operational and cyber risk.

By Sean Mitchell • 4 min read • Last month
TekWurx joins Park Place as Entuity partner for IT
Hybrid Cloud

TekWurx joins Park Place as Entuity partner for IT

The tie-up aims to help hybrid IT teams pinpoint outage impact faster by linking network alerts to business service context.

By Sofiah Nichole Salivio • 4 min read • Last month
Sectigo appoints Ian Hassard as Chief Product Officer
Software-as-a-Service

Sectigo appoints Ian Hassard as Chief Product Officer

The hire comes as shorter certificate lifespans and surging machine identities are raising operational risk for enterprises worldwide.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

IT operations management stories

NTT Data rolls out AI ops platform for Daimler Truck
Hybrid Cloud

NTT Data rolls out AI ops platform for Daimler Truck

The rollout aims to cut outages and speed fault response across Daimler Truck's global factories, offices and cloud systems.

By Sofiah Nichole Salivio • 4 min read • Last month