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In this interview, Techday speaks to ActiveCampaign founder and CEO Jason VandeBoom, who discusses the ins and outs of the customer experience automation.More

To date, less than 10% of organisations globally have embraced financial automation, according to research commissioned by BlackLine in 2020.More

The company provides a pay-walled community called ‘The Village’, where families can chat to other parents and a trained, fully remote team of sleep specialists to help with crabby little ones, enabling parents to seek personalised advice at any time, anywhere.More

Companies have more automation options now than ever before. But understanding these options, how they relate and knowing how best to connect and orchestrate them across the entire organisation is essential to getting automation right.More

The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.More

Over half of older workers in Australia have been financially impacted by the pandemic, according to a recently released survey from Humanforce.More

65% of global GDP will be digitalised by 2022, driving $6.8 trillion of IT spending from 2020 to 2023.More

For many businesses, the pandemic has provided an opportunity to review current processes and systems and assess the potential to automate tasks, writes Pitney Bowes vice president and country manager for Japan, Australia and New Zealand Stephen Darracott.More

Terms of the acquisition were not disclosed, however Nintex says it will generate over $200 million in annual recurring revenue after the deal has closed.More

"The Epicor solution will allow us to make more informed business decisions, help us break into new markets and release new product offerings quicker."More

It’s a message that encapsulates the benefits of productivity and innovation, by letting technology take care of menial tasks and giving valuable time back to every business.More

Nintex is a global heavyweight in in the field of process automation. More

With the bar to success set so much higher amid lockdowns, innovation is almost essential, and one of the clearest paths to innovating a business model is through AI.More

Robotic process automation (RPA) has emerged as a key technology that’s helping businesses digitalise work, letting human employees focus on more engaging, creative work, writes Konica Minolta Australia national manager for IT solutions sales Seth Butcher.More

"Once you take away all the boring tasks that people don’t want to do, you’re left with the interesting and meaningful tasks that people want to work on and what companies want their employees to be doing."More

On the agenda for years, robotic process automation has now become an urgent priority as companies look to support work-from-home initiatives, control costs and keep operations running efficiently. More

The company was handed a huge contract, but faced tough technical challenges in its course to fulfil it. Then it turned to Robotic Process Automation.More

The new report from IBM indicates that 80% of surveyed organisations reported having exposed customers’ personally identifiable information (PII) as a result of a breach.More

Intel Endpoint Management Assistant now integrates with Ivanti Neurons Platform to self-heal for remote workers.More

At a time when businesses have been disrupted, it’s important for organisations to be aware of the potential for technology to help them on their road to recovery and propel their business into a whole new level of growth.More

K2 and Forrester explain the myriad benefits of accelerating digital transformation towards process automation strategies in their new webinar.More

Released in response to demand for remote-friendly IT infrastructure tools, the solutions are aimed at teams wishing to deploy and troubleshoot their cloud infrastructure within from anywhere.More

The Oracle Communications Security Shield (OCSS) Cloud is built on the company’s cloud infrastructure, and uses AI and real-time enforcement to combat the heightened risk of infrastructure attacks presented to contact centres and enterprises.More

Shine Lawyers uses K2's intelligent process automation solution to drive operational efficiencies and reduce cost, while also reducing legal complexity and simplifying its client on-boarding process.More