Results:

Three of PagerDuty's solutions have received new automation and remote collaboration integrations, introduced to guide organisations through their digital transformations.More

DigiCert has received the 2020 Global Company of the Year Award by Frost & Sullivan, with specific focus on its global transport layer security (TLS) certificate market. More

Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.More

NICE is working to certify the NICE Trading Recording System (NTR) under Microsoft’s Certified for Microsoft Teams certification program for compliance recording solutions.More

The SaaS solution provides fully automated failback processes to minimise business downtime and prevent human errors from occurring during DR scenarios.More

“As IT teams focus on delivering remote work solutions, they sometimes struggle to support the business more broadly because they are strapped for time and resources."More

Teams must understand how the role of the developer is changing, and how it affects security, operations, and test teams.More

The internet of things, machine learning, and visual analytics can all support thriving bee colonies.More

It's all thanks to a partnership between global robotics stalwart Boston Dynamics, a Kiwi startup called Rocos, and a robotic dog called Spot.More

Major features in new ProcessModeler include design automation and simplification as well as more structured and more intuitive settings controls. More

Softomotive’s popular automation software, WinAutomation, will supplement Power Automate to provide more capabilities for RPA desktop authoring.More

The check is designed to flag possible discriminatory messages created by AI before those messages reach the customer.More

NinjaRMM, a company that is in the process of expanding its presence in Asia Pacific, will roll out new features on its platform this week.More

The company says it’s putting automation in the hands of all workers, bringing new possibilities for personnel upskilling, business outcomes and workforce efficiencies.More

“There are plenty of ways to measure customer satisfaction, and monitor service queues that don’t require a person to be physically present in the office."More

“The large number of respondents who indicated that they’re developing automation for their compliance process suggests that organizations are starting to move up the automation maturity curve."More

The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.More

The platform includes employee crowdsourcing tools that can help businesses figure out what to automate.More

“With great power comes great responsibility. Automation also lets you break things at scale, and it can be expensive."More

OSS Group immediately identified the key problems and formulated a solution – server management and patching processes needed to come together under one centralised system. More

Ivanti has added new Ivanti Assistants to its portfolio of enterprise service management (ESM) solutions to bring endpoint self-healing capabilities to businesses.More

Public and hybrid cloud infrastructure environment is growing in complexity, and lacks automation and a lack of resources to effectively respond to demands.More

Tauranga-based agtech firm Robotics Plus has received worldwide recognition on the Top 50 AgTech companies, as ranked on the THRIVE Top 50.More

Automating proof of delivery (POD) processes takes a fraction of the time compared to traditional, manual methods.More