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Exclusive: Frost & Sullivan talks AI, robo-advisors and frictionless shopping
Unified Communications

Exclusive: Frost & Sullivan talks AI, robo-advisors and frictionless shopping

AI is here, right now. Frost & Sullivan ANZ head of research for DX Audrey William sits down to chat with us about how AI is changing business.

By Heather Wright • 5 min read • Tue, 22nd Aug 2017
Who's ready for augmented intelligence? The AI investment gap
Artificial Intelligence

Who's ready for augmented intelligence? The AI investment gap

The AI Investment Gap – a discrepancy between C-Level executives who understand AI and those who have yet to deploy it into their business.

By Vanessa Thompson • 3 min read • Thu, 22nd Jun 2017
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Unified Communications

Bluewolf announces new AI telco Salesforce solution to deliver better CX

Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.

By Kai Ping Lew • 3 min read • Wed, 7th Jun 2017

Stories from Other Regions

IBM Watson stories

Australia's NAB launches virtual assistant to help home loan applicants
Digital Signage

Australia's NAB launches virtual assistant to help home loan applicants

RoboChat will be available to guide customers through the home loan application of NAB's online counterpart UBank.

By Kai Ping Lew • 2 min read • Thu, 18th May 2017
Kiwi Frances Valintine named one of world's top 50 innovators
EduTech

Kiwi Frances Valintine named one of world's top 50 innovators

NZ's Frances Valintine shines globally, honoured as a top 50 education innovator for her pioneering ed-tech impact.

By Sara Barker • 2 min read • Tue, 7th Jun 2016