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Gamma Communications stories

Atlassian adds AI Remix & partner agents to Confluence
Data Analytics

Atlassian adds AI Remix & partner agents to Confluence

The new tools let teams turn Confluence pages into charts, prototypes and presentations without manual copying, cutting friction for users.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
Gamma urges staged AI rollouts to cut CX transformation risk
Customer Relationship Management

Gamma urges staged AI rollouts to cut CX transformation risk

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

By Sofiah Nichole Salivio • 5 min read • Wed, 25th Mar 2026
Gamma expands APAC cloud comms portfolio in four markets
Digital Transformation

Gamma expands APAC cloud comms portfolio in four markets

Gamma launches its Global Communications Enablement cloud portfolio across Australia, New Zealand, Singapore and the Philippines.

By Sofiah Nichole Salivio • 3 min read • Mon, 23rd Mar 2026
Gamma champions quick CX wins to cut friction & risk
Unified Communications

Gamma champions quick CX wins to cut friction & risk

Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.

By Sofiah Nichole Salivio • 9 min read • Thu, 19th Mar 2026
Gamma urges diagnosis-led rethink of customer experience
EduTech

Gamma urges diagnosis-led rethink of customer experience

Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
Gamma unveils global Teams voice service for partners
Customer Relationship Management

Gamma unveils global Teams voice service for partners

Gamma launches International Operator Connect, letting UK partners sell Teams voice across Europe while offloading regulatory burdens.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Feb 2026
Gamma & Red Cactus expand CRM-UCaaS links in Europe
Customer Relationship Management

Gamma & Red Cactus expand CRM-UCaaS links in Europe

Gamma and Red Cactus have agreed a Europe-wide tie-up to bring Bubble-powered CRM and ERP integrations to Gamma's UCaaS partner network.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026

Stories from Other Regions

Gamma Communications stories

Building stronger foundations for the future of retail
Firewalls

Building stronger foundations for the future of retail

Rising costs and demand for real-time services are pushing retailers to standardise networks, as patchwork systems slow expansion and raise risk.

By Laurence Malthouse • 6 min read • Tue, 7th Apr 2026
Healthcare trusts keep voice central despite digital shift
Unified Communications

Healthcare trusts keep voice central despite digital shift

Hospital patients still rely on phone lines for urgent care updates, leaving trusts wary of telephony changes as the PSTN switch-off looms.

By Sofiah Nichole Salivio • 7 min read • Sat, 28th Mar 2026
NHS telephony faces hidden risks in PSTN switch-off
Unified Communications

NHS telephony faces hidden risks in PSTN switch-off

NHS telecoms overhaul exposes hidden legacy risks as PSTN retirement and pandemic pressures force trusts to confront fragile systems.

By Sofiah Nichole Salivio • 8 min read • Fri, 20th Mar 2026
Why 'good enough' voice tools quietly cost businesses
Customer Relationship Management

Why 'good enough' voice tools quietly cost businesses

'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.

By Sofiah Nichole Salivio • 7 min read • Sat, 14th Mar 2026
Gamma unveils GammaUCX to unify cloud voice estates
Unified Communications

Gamma unveils GammaUCX to unify cloud voice estates

Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025
The Great British switch-off: Why UK SMEs need to future-proof their communications
Unified Communications

The Great British switch-off: Why UK SMEs need to future-proof their communications

With the UK's PSTN network ending in 2027, over 5.5 million SMEs must urgently switch to digital communications to avoid disruption and boost resilience.

By Ollie Newby • 4 min read • Mon, 24th Nov 2025
Tech trends 2026: Where innovation meets resilience
Internet of Things

Tech trends 2026: Where innovation meets resilience

Tech Trends 2026 highlights resilience as essential amid supply chain issues, AI risks, and rising customer demands for trusted, stable partners.

By Will Morey • 4 min read • Tue, 18th Nov 2025
Sustainability within the tech industry
Supply Chain

Sustainability within the tech industry

Over 60% of UK tech firms plan to boost sustainability budgets by 10.5% in 2025, embedding environmental responsibility into everyday business.

By Callum Lydon • 5 min read • Tue, 18th Nov 2025
Gamma & Crexendo partner to boost global UCaaS through OCI
Unified Communications

Gamma & Crexendo partner to boost global UCaaS through OCI

Gamma and Crexendo have teamed up to offer global UCaaS solutions via Oracle Cloud Infrastructure, easing international expansion for service providers.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025
Complementary collaboration: why partners need to do more with unified communications
Unified Communications

Complementary collaboration: why partners need to do more with unified communications

UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.

By Matthew Worboys • 5 min read • Fri, 11th Jul 2025
Gamma launches Edge programme to drive partner growth in UK
Unified Communications

Gamma launches Edge programme to drive partner growth in UK

Gamma has launched Gamma Edge, a new UK channel programme to boost partner growth with data-led insights, rewards, and streamlined commercial and tech solutions.

By Shannon Williams • 3 min read • Fri, 4th Jul 2025