ChannelLife Australia - Industry insider news for technology resellers

EX / Employee Experience stories - Page 4

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Qualtrics' new product line offers insights into CX and EX
Fri, 21st Oct 2022
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cx
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martech
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qualtrics
With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.
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SAP appoints Carl Jones as Managing Director for South East Asia
Fri, 30th Sep 2022
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sales
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asia pacific
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sap
Dr Carl Jones appointed as SAP Concur's new Managing Director for South East Asia, leading client-facing commercial opportunities and promoting sustainability.
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blueAPACHE appoints Brett Armstrong as General Manager Sales
Fri, 30th Sep 2022
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blueapache
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ingram micro
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resellers
IT service provider blueAPACHE appoints Brett Armstrong as General Manager Sales to enhance sales both locally and globally.
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The role of digitalisation in enhancing the employee experience
Wed, 14th Sep 2022
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wfh
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digitalisation
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unisys
Many Australian companies are still in the adjustment phase, navigating what workflows, culture and collaboration should look like in a new hybrid environment.
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Hyland improves employee experience with added functionality
Mon, 5th Sep 2022
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digitisation
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release radar
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hyland
Hyland has launched its latest product enhancements and innovative solutions designed to help its customers in their digital evolution journeys.
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Ivanti reveals potential ROI of 261% for Endpoint Management Solution
Thu, 18th Aug 2022
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edr
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report
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ivanti
Ivanti has announced the results of a commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting.
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Fujitsu acquires ServiceNow specialist Enable Professional Services
Fri, 8th Jul 2022
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enable networks
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m&a
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fujitsu
Enable Professional Services will operate as a stand-alone Fujitsu company for the foreseeable future, under the continued leadership of Bruce Hara.
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Ivanti puts spotlight on power of employee digital experiences
Fri, 1st Jul 2022
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it management
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ivanti
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ex
The report revealed that 49% of employees are frustrated by the tech and tools their organisation provides and 64% believe this impacts morale.
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Monitors are an excellent incentive for getting employees back
Thu, 30th Jun 2022
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cloud services
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wfh
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monitors
Hybrid working has taught us that the office can be as comfortable as home. The key? Upgrading workplace monitors. Find out more here.
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Workday winning on culture and family focus
Wed, 22nd Jun 2022
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it in healthcare
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workday
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family first
This family-first approach sees all employees receive access to family-wide private healthcare cover, as well as income protection and life insurance policies.
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Zoom Video Communications appoints Matthew Saxon as chief people officer
Fri, 10th Jun 2022
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hcm
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payroll systems
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culture
Matthew Saxon appointed as chief people officer at Zoom, bringing 20 years of HR experience to help drive the company's growth.
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RMIT Online identifies new trend dubbed 'the office clash'
Thu, 2nd Jun 2022
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wfh
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remote working
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leadership
As most companies return to work in post-restriction Australia, the conflict about the office's role between business leaders and employees is growing.
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Consumer relationships with digital services continues to change
Thu, 26th May 2022
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cloud services
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vr
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metaverse
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
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Electrosonic appoints Michelle Byrne as chief people officer
Fri, 20th May 2022
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payroll systems
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hcm
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development
Electrosonic appoints Michelle Byrne as new CPO to lead all aspects of people management and accelerate growth through employee engagement.
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Unit4 appoints Tania Garrett as chief people officer
Fri, 20th May 2022
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payroll systems
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martech
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hcm
Unit4 appoints Tania Garrett as Chief People Officer; responsible for talent acquisition, development, compensation, benefits, and regional HR field teams.
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CSG appoints Liz Bauer as executive vice president & chief experience officer
Fri, 13th May 2022
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martech
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cx
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leadership
Liz Bauer is the new Chief Experience Officer at CSG, responsible for employee and customer experiences, marketing, sales, and communications.
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Zendesk launches customer service and employee experience offering
Fri, 13th May 2022
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crm
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martech
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open source
Zendesk unveils new solutions that focus on conversations in customer relationship management, as well as a new employee experience offering.
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Employee retention increasingly important - automation may help
Fri, 6th May 2022
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talent retention
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ex
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report
The majority of global office workers are feeling increased pressure due to colleagues resigning, with 60% considering resigning themselves.
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Workday helps Swyftx make the right people decisions
Wed, 27th Apr 2022
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big data
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data analytics
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bi
Australian-owned and operated cryptocurrency exchange, Swyftx, uses Workday's Voice of the Employee platform to properly listen to employees.
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The Warehouse Group implements Workday tools to hear employee voices
Mon, 11th Apr 2022
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chorus
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workday
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the warehouse group
The Warehouse Group has implemented the Workday Peakon Employee Voice listening platform to connect with every team member and address ongoing feedback.
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Till Payments appoints Tanya Green & Alison Long as Chief Customer Officer & Chief People Officer
Fri, 25th Mar 2022
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cx
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martech
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fintech
Till Payments promotes Tanya Green to Chief Customer Officer & Alison Long to Chief People Officer to drive global growth & enhance employee experience.
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Five ways to deliver the total experience to customers
Thu, 24th Mar 2022
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crm
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contact centre
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cx
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
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How businesses are turning their financial data into a superpower
Tue, 22nd Mar 2022
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big data
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data analytics
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bi
The growing need to modernise business processes with smart technologies means organisations worldwide are embracing AI, cloud and data initiatives.
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Pentera appoints Tzurit Golan as Chief People Officer
Fri, 18th Mar 2022
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ex
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growth
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pentera
Pentera hires Tzurit Golan as Chief People Officer to lead global people strategy, leadership development, talent scaling, and reward planning.