Industry insider news for Australia's technology resellers
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Managing quality with a work-from-anywhere workforce
When agents transitioned to work-from-anywhere, the traditional approaches to quality management were no longer viable, writes NICE president for APAC Darren Rushworth.
GlobalData: Supply chains and the digital revolution
Companies are leveraging digital technologies in the supply chain to create new disruptive product offerings, services and business models.
Digital twins vital for evolving digital enterprise, says DXC Tech
As the IoT tech expands, virtual simulations of physical environments are becoming an increasingly critical piece of an enterprise digital strategy.
‘Digital twins’ entering mainstream use sooner than expected
The term ‘digital twin’ may sound foreign to some, but Gartner says it is rapidly becoming established among modern organisations.
Gartner’s top 10 tech trends for 2019
Gartner has released a list of what it sees as the most important strategic tech trends to be aware of in the quickly upcoming year.