Country-wide phishing reports up 75% in 2020
In total, Australians lost $176 million to scams in 2020, 23% higher than the previous year, with phishing the most reported type.
NBN scams conning Australians out of $110,000 every month
People aged over 65 are particularly vulnerable, making the most reports and losing more than $330,000 this year. That’s more than 60% of the current losses.
How IoT can help combat the energy crisis
Data collection and monitoring enabled by the internet of things, combined with analytics and visualisation, can help SMEs manage their energy usage.
ACCC issues warning about new twist on remote access scams
The ACCC has issued another warning to Australians to be wary of scam tactics, as victims continue to lose large sums of money.
Investment scams a 'heartbreaking' reality as Australians lose millions
So far in 2018 Australians have lost more than $26 million to investment scams. Already monthly losses have increased 117% since last year.
National Scams Awareness Week: Australians lost $340m in 2017
Scammers stole $340 million from Australians in 2017 – ACCC says this is the biggest loss ever recorded on its books.
Telstra to front federal court over direct billing services
The company faces a $10 million fine and additional customer refunds as the ACCC alleges that it "misled" consumers.
Three Vocus subsidiaries to compensate customers over inadequate NBN speeds
The ACCC says almost 6000 customers were unable to achieve the speeds they were paying for.
Reseller pleads guilty to stealing from vulnerable rural Australians
Jackson Temi Anni has been sentenced to 18-months imprisonment for lying about products and taking money directly from consumers' bank accounts.
Telstra loses ACCC pricing battle in Federal Court
The Federal Court has dismissed Telstra’s application for a judicial review of the ACCC’s reduced fixed line services pricing determinations.
ACCC action sees reseller banned from entering indigenous communities
A reseller whose conduct was deemed ‘unconscionable’ has agreed not to enter indigenous communities to sell product and will pay $20,000 in redress.
ACCC examines competition implications of Telstra NBN involvement
The ACCC is looking at proposals from NBN and Telstra to address concerns around the competition implications of Telstra’s involvement in the rollout.
ACCC begins Federal Court action against SoleNet
Long running battles with ISP SoleNet, Sure Telecom and director James Harrison are heading to court as the ACCC alleges 'unconscionable conduct'.
ACCC puts Aussie telcos on notice about common contact clause
Telco providers are being put on notice about potentially unfair, outdated contract terms, with Exetel already stung by the ACCC crackdown.
Kogan pays penalty for inflating prices pre-sale
Online retailer Kogan ha paid $32,400 in penalties after being accused of increasing prices of computer monitors before putting them on sale.
Voitech pays penalty following ACCC infringement notice
Telecommunications services provider Volitech has paid a $10,200 penalty for alleged false or misleading representations.
Harvey Norman franchisee cops $52,000 fine for consumer law breach
Retailers are being reminded of their obligations under Australian Consumer Law, with another Harvey Norman franchisee fined for misleading consumers.
ACCC begins action against reseller; alleges unconscionable conduct
The ACCC has begun legal action against reseller FDRA, alleging 'unconscionable conduct' in selling tablets in indigenous communities.
Optus pays $51,000 in penalties after ACCC issues infringement notices
Optus Internet cops $51,000 in penalties after alleged false or misleading representations about cable broadband internet speeds.
ACCC taking LG to court for misleading consumers
LG Electronics Australia is heading back to court with the ACCC alleging the company made false or misleading representations about their rights.
ACCC orders 9.4% price drop for Telstra fixed line access services
The ACCC has ordered Telstra to drop its prices by 9.4% across seven fixed line access services.
ACCC seeks industry feedback on proposed iiNet sale
The Australian Competition and Consumer Commission is seeking industry feedback the potential impact of TPG’s proposed acquisition of iiNet.
ACCC appeals Air NZ, PT Garuda win in Australian cartel case
The Australian Competition and Consumer Commission is appealing am Australian Federal Court ruling clearing carriers Air New Zealand and PT Garuda
Companies held accountable for Facebook comments
Businesses using Facebook will have within 24 hours to moderate user comments or face strict penalties.