Story image

What the people say - Gartner’s November Customers’ Choices

20 Nov 2018

Gartner has released the November 2018 Peer Insights Customers’ Choices, recognising the vendors who are highest rated across various enterprise IT markets.

Here are the full lists of Customers’ Choice distinctions, listed alphabetically and by market.

Backup and recovery

  • Acronis 4.5

  • Cohesity 4.8

  • Commvault 4.4

  • Dell EMC 4.4

  • Rubrik 4.8

  • SEP 4.7

  • Veeam 4.6

“Our north star has always been ensuring the success of our customers,” says Cohesity CMO Lynn Lucas of the accolade.

“We believe this recognition is a testament to the fact that we are successfully executing against our mission.”

Endpoint Security and Protection

  • CrowdStrike 4.8

  • Kaspersky Lab 4.7

  • McAfee 4.4

  • Microsoft 4.2

  • SentinelOne 4.7

  • Symantec 4.5

  • Trend Micro 4.4

“We take great pride in being recognized by our customers on Gartner Peers Insights, and will continue our work to evolve with our customers for where they are headed next,” says McAfee corporate products vice president Raja Patel.

Business Intelligence and Analytics

  • Domo 4.4

  • Google 4.4

  • Microsoft 4.2

  • Qlik 4.2

  • Sisense 4.5

  • Tableau 4.3

“Qlik continues to deliver innovation that meets and exceeds our customer expectations, and it’s gratifying to see that reflected through Gartner Peer Insights,” says Qlik strategic marketing senior vice president James Fisher.

IT Service Support Management

  • Atlassian 4.3

  • Freshworks 4.5

  • Samanage 4.5

  • ServiceNow 4.1

  • Symphony Summit 4.7

  • TOPdesk 4.7

  • Zendesk 4.3

“We are proud to be honoured by customers as a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools and positioned as a Leader by Gartner analysts in the Magic Quadrant for IT Service Management Tools for five consecutive years,” says a post on the ServiceNow website.

Strategic Sourcing Application Suites

  • Jaggaer 4.2

  • Scout RFP 4.8

"We couldn't be more proud… Scout is a customer-obsessed company, and to us, gaining this recognition from our customers is a real testament to Scout's efforts" says Scout president and co-founder Stan Garber.

Automation beginning to impact Aussie workforce
18% of those surveyed said automation has already impacted their job ‘significantly’, with their duties changing or their role becoming redundant.
OVH launches public cloud down under
OVH Public Cloud services is expanding to Australia out of two data centres - one in Sydney and one in Singapore.
Acer’s new programme and portal for partners
A simple and manageable programme designed to incentivise, recognise and reward commercial partner achievements.
Interview: Culture and cloud - the battle for cybersecurity
ESET CTO Juraj Malcho talks about the importance of culture in a cybersecurity strategy and the challenges and benefits of a world in the cloud.
In ongoing cloud war, Google to acquire data migration specialist
Google is currently behind AWS and Microsoft in the cloud battle, and it would seem this play is an attempt to claw some ground back.
Ping Identity Platform updated with new CX and IT automation
The new versions improve the user and administrative experience, while also aiming to meet enterprise needs to operate quickly and purposefully.
Venafi and nCipher Security partner on machine identity protection
Cryptographic keys serve as machine identities and are the foundation of enterprise information technology systems.
Why Aussie companies are struggling with data
The top culprits in poor data quality in Oz are human error, different data sources, lack of comms, inadequate strategy, and too much information.