Pictured above, left to right – Paul Nicholls, Yair Tzur and Mark White

Telstra has acquired IT service management provider Epicon, an addition to the technology services capabilities of its Telstra Purple business.

Operating since 2008, Epicon was an Australian-owned company with more than 100 technical specialists and operations in ACT, VIC, NSW and QLD.

It supports organisations to digitally transform through IT service management and IT operations, providing operational insight through data integration and analytics.

Epicon services an Australian customer base with large enterprise clients including the ATO and the Department of Home Affairs.

Telstra enterprise executive and Telstra Purple head Chris Smith says the acquisition of Epicon will help enable Telstra Purple to provide customers with visibility and performance of their IT assets and underlying service providers, with the acquisition representing a step in the execution of Telstra enterprise's services-led growth strategy.

“We are continuing to evolve the Telstra Purple suite of professional and managed technology services to help guide organisations through digital transformation. More than ever, our customers require end-to-end control of their IT processes, tools and systems – reinforcing the necessity of data-backed insights to help make quick decisions, which drives consistent improvement and helps to accelerate digital transformation,” he says.

“The experience and knowledge of Epicon in this field is second to none and this expertise will add to the digital transformation services Telstra Purple provides to its enterprise customers. We're thrilled with the addition of Epicon to our stable of brilliant people who bring purpose to technology. Epicon will be a great cultural fit and we're looking forward to welcoming them to the Telstra Purple family.

Epicon's founder Yair Tzur says, “It took me one session with Telstra Purple's leadership team to know that it is the perfect home for Epicon. Our success is directly attributed to our ability to stick to our core values all while evolving our technologies, solutions and service offerings. Our ‘Customer First' mentality, being an Employer of Choice, and our innovation mindset are perfectly aligned with Telstra Purple's beliefs.”

“Epicon's cutting-edge integration technology, AIOps, ITSM and SIAM managed service solutions, combined with Telstra Purple's deep domain expertise in allied fields such as cybersecurity, cloud computing and software design position us as a perfect partner to support our customer's digital transformation journey.”

Creating a competitive, Australian technology company with export potential was a dream of Tzur's for many years.

“I could not think of a better partner to execute it with, and the timing is perfect. The team and I are super excited for the next chapter in our Epic story,” he says.