Melbourne-based Peak Amplify, has announced that it will be a sponsor of the forthcoming Cisco global WebexOne 2023 conference. Peak Amplify is renowned as a Cisco Developer Partner for creating pioneering software add-ons, integrations, and custom solutions for Cisco Webex Calling and Webex Contact Centre products.
The WebexOne 2023 conference will be taking place in Anaheim, California, from 24th-26th October 2023. The event will be hybrid, with thousands of people anticipated to attend both in person and in a virtual capacity. The event, known to be a leading forum to understand the transformative power of AI in reshaping the landscape of hybrid work and customer experience, will feature top leaders from industries, Webex experts, and distinguished speakers from different organisations, including technology pioneers from AT&T, United Airlines, and T-Mobile along with Cisco.
At the event, Peak Amplify will be presenting its innovative solutions to assist businesses in improving their customer experience and boosting business performance. Among the solutions to be highlighted are the cloud-based Peak Wallboard for Webex Calling and Peak Analytics for Webex Calling, tools that provide real-time and historical visibility for contact centres.
Sam Deckert, Founder and Principal Consultant at Peak Amplify, said, "We are proud to be sponsoring this years WebexOne conference and are thrilled to be working alongside Cisco as part of our commitment to provide businesses with the high-performance and innovation they require to transform their operations." He added that the company's success is driven by its ability to provide real-time data capabilities, which help organisations enhance their customer experiences and improve agent performance.
Deckert further comments, "As a recognised Cisco Developer Partner, we have the capability to significantly add value to a customer's existing investment in Webex Calling by providing real-time insights into call centre operations and enabling business optimisation with our powerful historical visibility of key call queue, agent and back-office metrics. We’re looking forward to showcasing these world-class capabilities on the global stage at WebexOne 2023."
The booth of Peak Amplify is located at stand number B11 where senior executives of the firm will be able to share their knowledge, leadership, and inspiration to representatives from different organisations, helping them understand how the latest Webex Calling and Webex Contact Centre solutions can empower their businesses.
Peak Amplify is an award-winning specialist in software add-ons, integrations, and custom solutions for Cisco Collaboration, Contact Centre, and Connectivity products. Its ongoing mission is to achieve excellence and foster growth in organisations by enhancing customer and employee experiences through innovation and commitment.
The WebexOne 2023 is the premier collaboration event of the year, where attendees witness transformational advancements in AI, audio, and video intelligence and explore the future of work and technology.