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Lenovo launches new global partner hub in Australia

By Shannon Williams
Thu 27 Aug 2020
FYI, this story is more than a year old

Lenovo has launched its new global partner hub in Australia in a bid to offer personalised, real-time sales tool transformation for its channel partners.

"The new Lenovo Partner Hub marks an important step in the company-wide multi-year digital transformation program for business partners," Lenovo says.

"Lenovo Partner Hub reaffirms Lenovo’s commitment in fostering greater collaboration between business channel partners and Lenovo sales teams across business groups. Powered by advanced analytics, the integrated portal will serve as a one-stop shop designed to better enable channel partners to grow their business."

 Designed for partners across both Lenovo Intelligent Devices Group’s PCs & Smart Devices (PCSD) and the Data Center Group (DCG), Lenovo Partner Hub provides a single access point to tools, resources and intelligent, personalised information that is most relevant to the partner’s needs, geographic markets and past history. 

“For the first time, the Lenovo Partner Hub delivers a common user experience for our local channel partners," says Matt Codrington, managing director, Lenovo ANZ.

"Bringing multiple strands of Lenovo’s partner services into one place, the Hub is designed to drive better business outcomes by prioritising by the job role of the individual partner accessing the hub – providing the right content at the right time, to the right audience,” he explains.

It brings together:

·        Intelligent pricing: streamlined and integrated pricing engine with Deal Registration

·        Digital co-selling: digital marketing assets, partner-ready services, specialist programs and rewards

·        Digital processes: realising efficiencies and speed of execution from opportunity, quotations and rewards

“The Lenovo Partner Hub empowers our business partners with an improved experience, greater productivity and increased sales velocity – designed to dramatically accelerate their business," adds Jammi Tu, senior vice president and chief operating officer, Intelligent Devices Group, Lenovo.

"Developed in line with feedback from our global business partners, the new portal reflects Lenovo’s long-term commitment to the success of our partners and marks a milestone in our digital transformation journey." 

The Hub includes a personalised portal that allows partners to see the materials and information relevant to their business per specialised roles, including a personalised Sales Performance Dashboard. 

This dashboard provides a snapshot of sales performance and KPI tracking for improved visibility and efficiency. In addition, the portal provides personalised sales summaries. 

The Lenovo Bid Platform is another feature of the Partner Hub. It serves as a pricing engine for partners supporting both PCSD and DCG. Overall, the Lenovo Partner Hub provides easy access to leads, product catalogues, deal registration, and deal protection.

Wilfredo Sotolongo, chief customer officer, Lenovo Data Center Group, says, “The Lenovo Partner Hub is yet another example of our 'Channel First' strategy and is designed to help our partners deliver a better experience for their customers by providing them with the insight, tools and pricing to deliver superior solutions in less time with greater value."

“This year, as businesses continue to face uncertainty, our partners now have access to a solution to sell Lenovo products with ease and efficiency, ultimately helping to drive revenue growth and profitability. Helping manage their Lenovo business across both our PC and Data Center operations, the Partner Hub streamlines the Lenovo experience,” said Stephen Lau, SMB Director, Lenovo ANZ.

Lenovo is committed to improving the partner experience, speeding up sales to accelerate revenue growth and profitability with:

·        Accelerated turnaround of Deal Registration requests

·        Faster turnaround on rebate payments

·        Reduction in claim turnaround and increase in claim automation

Lenovo Partner Hub launches in Australia and select geographical markets on August 26.

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