Story image

Jabra launches new headset range with superior call quality & data security in mind

13 Apr 2018

Jabra is continuing its mission to produce the world’s most powerful professional wireless headsets, and is delivering on that mission with a new range of wireless headsets called Jabra Engage.

 The new line sets ‘new standards’ for call quality, security, and the number of staff who can simultaneously use them.

The company says that Jabra Engage is a new class of DECT wireless professional headset that was developed over the course of 115,000 hours and extensive research into the challenges call-centric businesses face.

Those challenges include call quality, employee productivity and security, all of which have been the core focus of the new headset range – right alongside customer satisfaction.

As call duration becomes longer, organisations also often face challenges with DECT channel availability, which limits the number of workers in any given space.

Jabra Engage is able to connect three times as many users in any given space compared to competing technologies, without affecting sound quality and range.

That range extends to up to 150 metres in any area, allowing employees to move around their environment without call quality being affected. Noise-cancelling microphones and enhanced speakers also contribute to superior call quality, no matter how busy the working environment is.

“With the Engage franchise, we have engineered the industry’s best headset family – one that will have an invaluable impact on call quality, customer satisfaction, employee productivity, and security,” comments Jabra CEO René Svendsen-Tune.

Security has undoubtedly been a focus for Jabra. As cybercrime increases and customer calls involve sensitive data, data security is vital.

Engage incorporates new features that make it the world’s most secure professional wireless headsets. This includes authentication and encryption functions, along with ‘physical assisted pairing’ which creates a secret link-key between the headset and docking base unit.

“Engage brings benefits to anyone who uses the phone for their work: within almost every business there is a group of employees who spend a significant amount of time on call-based communications, from advisors to sales representatives. All these roles can now take advantage of Engage to make every conversation better at both ends of the line,” concludes Svendsen-Tune.

Key features of the Engage franchise:

•    Industry-leading wireless performance: provides superior wireless connectivity to a range of 150 metres, enabling three times more users in the same office space – with no loss in connection quality

•    Crystal clarity: advanced noise-cancelling microphone and advanced speakers deliver perfect sound quality even in the noisiest environments

•    More talk time: Up to 13 hours’ talk time and a busylight that acts as a ‘do-not-disturb’ sign

•    Any call, from any device. Increased availability for calls: Connect to up to five devices simultaneously, increasing your team’s availability for customer calls. Can connect to desk phone, softphone, analog phone, and two Bluetooth devices.**

•    Choice of wearing styles to support different workstyles: With stereo, mono and lightest-in-category convertible models, there’s a Jabra Engage for everyone.

The Engage franchise (65-75) is available in Mono, Convertible and Stereo from 13 April, 2018:

•    Jabra Engage 65 Mono ($638 AUD / $702 NZD)

•    Jabra Engage 65 Convertible ($638 AUD / $702 NZD)

•    Jabra Engage 65 Stereo ($660 AUD / $727 NZD)

•    Jabra Engage 75 Mono ($715 AUD / $787 NZD)

•    Jabra Engage 75 Convertible ($715 AUD / $787 NZD)

•    Jabra Engage 75 Stereo ($770 AUD / $848 NZD)

Seven Aussie projects shortlisted in IDC's Smart Cities Awards
The nominated projects include three from Newcastle alone and span smart water metering, solar farms, virtualization and transport.
Y Soft and Brother partner to enhance print management
YSoft SafeQ integrated print management and document capture solution is now embedded in Brother multifunction devices.
F5 acquisition of NGINX now complete
The companies have released blogs on the topic, explaining how NGINX will now operate as a unit of F5, and the benefits they expect this merger to bring.
IXUP goes "post-quantum" with security tech upgrade
The secure analytics company has also partnered with Deloitte as a reseller, and launched a SaaS offering on Microsoft Azure.
Infoblox appoints channels head for A/NZ
Kenneth Cartwright’s appointment extends Infoblox’s position in secure cloud-managed network services throughout the region.
Adobe & Amazon: Making merchants' stores a lot more powerful
Magento Commerce branded stores for Amazon sellers features native integration with Amazon merchant tools including Amazon Pay and Fulfillment by Amazon. These provide the convenience of secure payments and speedy shipping services for buyers.
Edge computing market to provide ‘lucrative opportunities’
The market is set to skyrocket in the coming years, paving the way for emerging market players.
CIOs in A/NZ are slowly making digital business progress
“A/NZ CIOs have the chance to step up to become more influential business leaders, but most are not seizing that opportunity to drive change.”