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Fujitsu wins $140m City of Gold Coast managed services contract

19 Apr 2016

Fujitsu has inked a $140 million managed service deal with the City of Gold Coast.

The five and a half year deal will see Fujitsu supporting and managing the ICT systems and applications for Austrlaia’s second largest local government area. The investment also includes a mix of hardware refresh and transformation to cloud services, Fujitsu says.

Fujitsu will implement an end-to-end suite of managed infrastructure and applications services from a combination of onsite, onshore and offshore delivery. The vendor will also provide after hours service desk support.

The vendor has committed to creating 100 jobs on the Gold Coast as part of the deal, which will see Fujitsu partnering with Gold Coast internet service provider OntheNet and Optus to provide telecommunications and WAN services.

Dale Dickson, City of Gold Coast chief executive officer, says the contract will help transform the way the organisation works, and its customer experience.

“Our partnership with Fujitsu will offer flexibility in the way we consume ICT services and also allow us to leverage a proven delivery model that is responsive to peaks and troughs in demand,” Dickson says.

He says the deal will help progress the ‘Digital Gold Coast’ agenda, which is designed to make businesses more efficient and globally competitive through the use of new technologies, while making lives more connected and easier.

The contract includes a six month transition period, with the transition ‘well under way’ and the Fujitsu managed services model expected to be fully operational by 01 June.

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