Dicker Data has been appointed as an Australian distributor for productivity and industry solutions vendor xRM.
The United States Microsoft Dynamics CRM gold partner offers industry specific customisations which can be imported to Microsoft Dynamics CRM, which Dicker Data distributes locally.
Sectors covered by xRM Industry Solutions include legal, accounting, finance, insurance and real estate.
David Dicker, Dicker Data chairman and chief executive, says the new deal will enable Dicker Data's partners to get the most out of Microsoft Dynamics through faster deployment and quicker realisation of returns on investment.
“We're continuing to invest in providing our reseller partners with new offerings, such as the ones provided by xRM, to further the range of solutions they can take to market to complement their existing Microsoft deployments,” Dicker says.
Dicker Data says xRM Industry Solutions enables end-user customers to start using the software from day one, with industry specific terminology, forms, fields, views, charts, dashboards, reports and workflows, avoiding the need for discovery workshops, business analysis, consulting and development.
David Blumentals, xRM director, says a more intense focus on value for money and flexibility is encouraging a much stronger interest in cloud-based client management, particularly in the professional services verticals of legal, accounting and finance.
xRM counts companies including Thales, Ausenco, Brookfield Multiplex and Howard Hughes Medical Institute among its clients and says its solutions are ‘completely scalable' and so can be used in small deployments as well as larger ones.
“This means Dicker Data and xRM will be able to assist partners with Microsoft Dynamics CRM rollouts of all sizes,” Dicker Data says.