Catherine Knowles's stories - Page 2
Australian FIs are seeking more robust crime management solutions, report finds
FIs across APAC are continuing to grapple with financial crime management strategy and investment to take full ownership and build in-house systems, buy a solution, or utilise managed services from a solution provider.
Pegasystems investigates where IT functions will be 5 years from now
"The accelerated pace of digital transformation has put IT leaders front and centre. It’s also taught many within organisations the strategic value these teams can provide if they are given the tools and the opportunity."
Genesys and Google Cloud extend partnership, build future of digital customer service
"Partnering with Genesys will help build the future of digital customer service, as businesses and service teams bring together artificial intelligence, machine learning and data analytics to deliver the best possible outcomes."
Zscaler launches 'digital experience' solution for better unified comms
"Zscaler Digital Experience addresses the three biggest challenges that prevent seamless collaboration for the hybrid workforce: siloed user data, limited legacy monitoring tools, and a lack of analytics and workflows."
Poly updates its Microsoft Teams Room Solutions, enhances global collaboration
The solutions are designed to provide a consistent experience for all participants with pro-grade audio, video and Poly DirectorAI technology, ultimately fuelling equitable collaboration experiences, the company states.