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Zoom Stories - Page 8

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Zoom stories

Bluechip UC named authorised distributor for Zoom solutions
Unified Communications

Bluechip UC named authorised distributor for Zoom solutions

Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.

By Shannon Williams • 2 min read • Thu, 16th Nov 2023

Global Stories

Zoom stories

Zoom introduces VISS, an innovative approach to vulnerability assessment
Open source

Zoom introduces VISS, an innovative approach to vulnerability assessment

Zoom unveils Vulnerability Impact Scoring System (VISS), an open-source method set to revolutionise online security. .

By Imee Dequito • 3 min read • Mon, 18th Dec 2023
Zoom looks to enhance CX with AI-powered refinements
Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023
Zoom AI Companion hits one million meeting summaries milestone
Artificial Intelligence

Zoom AI Companion hits one million meeting summaries milestone

Zoom AI Companion has achieved a significant benchmark, generating over one million meeting summaries in less than two months since its introduction.

By Kaleah Salmon • 3 min read • Tue, 31st Oct 2023
Verint announces strategic partnership with Zoom enhancing CX solutions
Customer Experience

Verint announces strategic partnership with Zoom enhancing CX solutions

Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.

By Sean Mitchell • 2 min read • Fri, 27th Oct 2023
42% of macOS users use AI-based apps daily: Report
Artificial Intelligence

42% of macOS users use AI-based apps daily: Report

Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023
Catchpoint unveils new features to boost internet resilience and slash MTTR
Zoom

Catchpoint unveils new features to boost internet resilience and slash MTTR

Catchpoint upgrades internet performance monitoring service for swift problem identification, aiding outage prevention.

By Imee Dequito • 3 min read • Fri, 13th Oct 2023
Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote
Data Analytics

Zoom reveals future plans for hybrid work innovations at Zoomtopia Keynote

Zoom unveils new plans for Hybrid Work innovations, including integrations, features, and tools to enhance collaboration and communication.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Zoom enhances it's ecosystem with updated open platform and app marketplace
Unified Communications

Zoom enhances it's ecosystem with updated open platform and app marketplace

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Enhanced customer experience platform with Zoom AI-powered innovations
Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Zoom AI Companion expands with new whiteboard for enhanced brainstorming
Unified Communications

Zoom AI Companion expands with new whiteboard for enhanced brainstorming

Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments
Unified Communications

Zoom launches AI-powered Zoom Docs for enhanced collaboration in hybrid environments

Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.

By Sean Mitchell • 2 min read • Thu, 5th Oct 2023
Zoom launches Workforce Engagement Management suite
Unified Communications

Zoom launches Workforce Engagement Management suite

Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.

By Catherine Knowles • 3 min read • Wed, 27th Sep 2023
Zoom extends customer experience software with latest release
Customer Experience

Zoom extends customer experience software with latest release

Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.

By Catherine Knowles • 3 min read • Fri, 22nd Sep 2023

Stories from Other Regions

Zoom stories

VAST Data triples valuation to $9.1bn after Series E funding round success
Artificial Intelligence

VAST Data triples valuation to $9.1bn after Series E funding round success

London-based VAST Data's valuation soars to $9.1bn following a successful $118m Series E funding round.

By Imee Dequito • 3 min read • Mon, 11th Dec 2023
Nuvias UC hailed as Technology Services Distributor of the Year 2023
Unified Communications

Nuvias UC hailed as Technology Services Distributor of the Year 2023

Nuvias UC garners Technology Services Distributor of the Year 2023, lauded for strategies in unified communications.

By Catherine Knowles • 2 min read • Fri, 24th Nov 2023
Kiwi SMEs increasingly shunning technology amid DX fears
Digital Transformation

Kiwi SMEs increasingly shunning technology amid DX fears

New Zealand SMEs are avoiding emerging technologies due to digital transformation fears, warns Smarketing Lab director.

By Shannon Williams • 2 min read • Fri, 3rd Nov 2023