Zoho Stories - Page 4

Australian Stories

Zoho stories

Unification over best-in breed: Why is an integrated tech stack key to business growth?

Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.

By Vijay Sundaram • 4 min read • Wed, 24th Jul 2024

Global Stories

Zoho stories

Customer Experience

Zoho study reveals rising customer service expectations in Australia

A Zoho study reveals that Australian consumers now see exceptional customer service as a basic expectation, with 31% deeming it a standard rather than a bonus.

By Sean Mitchell • 4 min read • Tue, 1st Oct 2024

Customer Relationship Management

Zoho unveils capabilities to boost customer operations

Zoho has launched CRM for Everyone, revolutionising customer experience with team collaboration, extended capabilities, and user-friendly updates.

By Melania Watson • 3 min read • Fri, 7th Jun 2024

Data Protection

Zoho announces major developments to enhance productivity

Zoho has unveiled major updates to its collaboration tools, to enhance productivity and workflow amid a major migration boost from rivals.

By Melania Watson • 3 min read • Thu, 6th Jun 2024

Multi-cloud

ManageEngine launches SaaS Manager Plus to curb SaaS sprawl

ManageEngine, of Zoho, launches SaaS Manager Plus to combat SaaS sprawl, aiming to reduce costs and boost ROI in an increasingly cloud-based enterprise landscape.

By Shannon Williams • 3 min read • Fri, 17th May 2024

Security Information and Event Management

ManageEngine integrates Log 360 with Constella for dark web monitoring

ManageEngine integrates Log360 with Constella Intelligence to facilitate 24/7 dark web monitoring and provide a first line of protection against supply chain risks, as per an announcement at the RSA Conference.

By Catherine Knowles • 3 min read • Fri, 10th May 2024

EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024

Fintech

Zoho enhances finance platform with comprehensive solution for accountants

Zoho has upgraded its finance platform with Zoho Practice, a comprehensive solution designed to fulfil the needs of modern accountants.

By Catherine Knowles • 3 min read • Fri, 17th Nov 2023

Platform-as-a-Service

ManageEngine launches its cloud-native identity platform

The company also adds a built-in universal directory to manage user identities centrally across enterprise applications.

By Gaurav Sharma • 3 min read • Wed, 4th Oct 2023

Software-as-a-Service

Zoho Corporation celebrates 100 million users worldwide

Zoho Corporation, a global technology company, announced that it is serving 100 million users across its 55+ business applications.

By Kaleah Salmon • 3 min read • Wed, 6th Sep 2023

Customer Experience

Zoho integrates ChatGPT to launch 10 new generative AI extensions

Global technology company, Zoho Corporation, have announced the launch of 10 generative AI Zoho application extensions and integrations powered by ChatGPT. .

By Kaleah Salmon • 2 min read • Mon, 15th May 2023

Partner Programmes

Exclusive: Zoho owes Aussie success to its partner network

Zoho launched in Australia in 2019 and has launched numerous new apps, created many new jobs and grown its customer base in the region exponentially.

By Zach Thompson • 6 min read • Tue, 14th Mar 2023

Unified Communications

Zoho enhances workplace collaboration with latest releases

Zoho has unveiled its new collaboration experience, Trident, as well as strengthened collaboration technologies.

By Catherine Knowles • 3 min read • Mon, 13th Feb 2023

Customer Relationship Management

New tools for Zoho Desk revealed for global market

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

By Mitchell Hageman • 3 min read • Tue, 20th Dec 2022

Stories from Other Regions

Zoho stories

Robotic Process Automation

Zoho & Ingram Micro team up to boost UK distribution

Zoho and Ingram Micro have teamed up to boost Zoho Workplace's reach in the UK, enhancing collaboration tools for diverse businesses.

By Kaleah Salmon • 2 min read • Mon, 21st Oct 2024

Cybersecurity

South East Asia leads in email security awareness

Zoho's report reveals SEA's lead in email security awareness among developing regions. SMEs lag behind larger enterprises and developed regions.

By Shannon Williams • 4 min read • Thu, 11th Jul 2024

Health Technologies

Bryant Dental achieves sixfold growth with Zoho One integration

Bryant Dental, a UK medtech firm, has seen a sixfold expansion due to increased operation efficiency achieved by integrating Zoho One across its departments.

By Catherine Knowles • 2 min read • Fri, 3rd May 2024

Digital Transformation

UK businesses view high inflation as an uncontrollable issue

Nearly two in five UK businesses see high inflation as a major uncontrollable concern, hindering recovery efforts, with tech investment cutbacks in response, reveals a Zoho study.

By Catherine Knowles • 3 min read • Mon, 8th Jan 2024