ChannelLife Australia - Industry insider news for technology resellers

Workflow Automation stories - Page 11

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Salesforce adds AI agents to small business suites

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Salesforce bakes Agentforce AI agents into SME CRM suites, promising faster sales, service and marketing work from a single platform.
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Australian law firms lag peers on legal AI adoption

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Australian law firms trail global peers on legal AI use, risking missed productivity gains despite mounting pressure on profitability.
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Elastic drops endpoint fees as it adds workflow automation

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Elastic scraps per-endpoint XDR fees and adds native workflow automation in a bid to lower cyber costs and widen security coverage.
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P&N Group unifies bank service with Genesys, Salesforce

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Australia's P&N Group has adopted Genesys-Salesforce CX Cloud to unify P&N Bank and BCU Bank contact centres and cut admin for staff.
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TeamViewer launches AI reporting tool for IT teams

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TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
Netsuite

With NetSuite Next, NetSuite seeks title of the top AI cloud ERP

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NetSuite unveils NetSuite Next AI assistant and tools in ANZ push, staking claim to the emerging #1 AI cloud ERP crown.
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OpenAI picks Brex for global spend and finance tasks

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OpenAI selects Brex to run global spend and finance operations, as automation tools vie to serve the fast-growing AI sector's complex needs.
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CFOs face AI talent squeeze amid market volatility

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CFOs rank AI skills and market shocks as top threats, as talent shortages, rising costs and geopolitical turmoil squeeze finance teams.
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GitLab widens AI access & sets flat review pricing

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GitLab opens agentic AI to free-tier users, sets USD $0.25 flat fee for automated code reviews and expands security false-positive filtering.
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Oracle NetSuite rolls out AI upgrades for ANZ users

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NetSuite unveils AI-powered tools and connectors for ANZ customers, promising automation across finance, inventory, warehousing and eCommerce.
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Heidi launches wearable Remote device for clinicians

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Heidi debuts a wearable Remote microphone for clinicians, aiming to improve AI scribe accuracy in noisy, offline and rural care settings.
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Adactin launches AFIVE AI knowledge platform for firms

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Adactin unveils AFIVE AI platform to unify fragmented corporate data, promising secure natural language search and improved staff productivity.
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WorkFusion's Tara wins AML award for sanctions screening

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WorkFusion's AI agent Tara has been named AML Solution of the Year by FinTech Breakthrough for streamlining sanctions screening workloads.
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Caseware wins accounting software awards for AI platform

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Caseware secures Overall Accounting Platform of the Year at FinTech Breakthrough and a 2026 Top New Products nod for Extractly.
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Obin AI raises USD $7 million to power agentic finance

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Obin AI exits stealth with USD $7 million to build auditable AI agents for heavily regulated financial workflows and asset managers.
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Mphasis urges CTOs to fix legacy cores for agentic AI

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Mphasis tells CTOs to overhaul legacy cores as agentic AI scales, backing ontology-driven knowledge graphs to curb automated errors.
Kristina

Agentic AI: The potential and the problems behind the new wave of autonomous systems

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Agentic AI promises effortless digital delegation, but its admin-level access to data and systems creates profound privacy and security risks.
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UiPath links with Microsoft to automate security ops

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UiPath and Microsoft have unveiled a new security automation link to detect, investigate and respond to threats in automated workflows.
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OutSystems named G2 Leader for AI agent builders in 2026

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OutSystems named a Leader in G2's Spring 2026 AI Agent Builders Grid, after earning top scores for ease of admin, trust and governance.
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R Systems launches EXIQO to scale agentic AI in firms

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R Systems has unveiled EXIQO, an AI Studio to help enterprises scale governed agentic AI across engineering, operations and legacy systems.