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Australian Stories

Whatsapp stories

Aussie kids averaged over two hours a day on TikTok in 2025
Gaming

Aussie kids averaged over two hours a day on TikTok in 2025

Australian children spent an average of 132 minutes a day on TikTok in 2025, topping global peers just before the under-16 social media ban.

By Joseph Gabriel Lagonsin • 6 min read • Tue, 10th Feb 2026

Global Stories

Whatsapp stories

Infobip unveils AgentOS to power AI-first customer service
Unified Communications

Infobip unveils AgentOS to power AI-first customer service

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Ransomware attacks dip but NCC warns threat evolving
Data Protection

Ransomware attacks dip but NCC warns threat evolving

Global ransomware attacks fell 17% in January, but NCC warns evolving tactics, AI and messaging apps mean risk is not receding.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
OpenClaw AI assistant surge sparks major security fears
Malware

OpenClaw AI assistant surge sparks major security fears

A rapid surge in OpenClaw AI assistant use has left tens of thousands of exposed systems and a trail of hijacked tools and malicious add-ons.

By Catherine Knowles • 5 min read • Fri, 27th Feb 2026
Infobip named top RCS for Business vendor by Juniper
Unified Communications

Infobip named top RCS for Business vendor by Juniper

Infobip tops Juniper RCS for Business 2026 leaderboard, hailed as leading Established Leader on reach, innovation and operator ties.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
AI romance scams surge on UK dating apps, says study
Malware

AI romance scams surge on UK dating apps, says study

AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.

By Sofiah Nichole Salivio • 4 min read • Sat, 14th Feb 2026
Newo raises USD $25m to scale AI reception platform
Software-as-a-Service

Newo raises USD $25m to scale AI reception platform

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

By Sean Mitchell • 4 min read • Fri, 13th Feb 2026
Cloaking drives surge in PropellerAds ad safety blocks
Malware

Cloaking drives surge in PropellerAds ad safety blocks

Cloaking dominates PropellerAds' 2025 safety report as stricter checks drive a 35% rise in blocked campaigns and more account suspensions.

By Shannon Williams • 3 min read • Fri, 13th Feb 2026
Infobip boosts WhatsApp marketing ROI with new API tools
Data Protection

Infobip boosts WhatsApp marketing ROI with new API tools

Infobip upgrades its WhatsApp Marketing Messages API with optimisation tools that lift delivery rates and boost ROI by over 60%.

By Catherine Knowles • 4 min read • Thu, 12th Feb 2026
Xero Analytics adds AI cash forecasts & ops metrics
Unified Communications

Xero Analytics adds AI cash forecasts & ops metrics

Xero is boosting its Analytics tool with AI cash flow forecasts, behavioural insights and operational metrics on shareable visual dashboards.

By Karen Joy Bacudo • 4 min read • Wed, 11th Feb 2026
8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026

Stories from Other Regions

Whatsapp stories

UK airlines turn to agentic AI & WhatsApp to cut queues
Customer Relationship Management

UK airlines turn to agentic AI & WhatsApp to cut queues

UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
M2M Data Connect unveils AI travel eSIM via messaging
Digital Transformation

M2M Data Connect unveils AI travel eSIM via messaging

M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
Unified Communications

8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Most Britons lack plans for digital assets after death
Storage

Most Britons lack plans for digital assets after death

Most UK adults have no plan for who inherits their digital assets, with over-55s least prepared despite new laws recognising online property.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Feb 2026
Maestra's US customer base surges as brands ditch Klaviyo
Digital Transformation

Maestra's US customer base surges as brands ditch Klaviyo

Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Britons now thank AI & satnavs more than colleagues
Artificial Intelligence

Britons now thank AI & satnavs more than colleagues

Britons now say thanks more often to AI chatbots and satnavs than to colleagues, as new research reveals a growing 'digital manners' trend.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 5th Feb 2026