Whatsapp Stories - Page 10

Australian Stories

Whatsapp stories

30 years of texting: from 'Merry Christmas' to hybrid experiences in-store and online

Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.

By Jonathan Ryan • 5 min read • Fri, 16th Dec 2022

Global Stories

Whatsapp stories

Supply Chain

Balancing digital video demand and environmental sustainability in tech

The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.

By Kaleah Salmon • 3 min read • Tue, 24th Oct 2023

Marketing Technologies

Securing festive shopping: Tips to avoid online scams and protect personal data

As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.

By Sean Mitchell • 3 min read • Tue, 24th Oct 2023

Artificial Intelligence

Envato appoints Noelle Kim as Global CMO to Empower Creative Community

Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.

By Imee Dequito • 2 min read • Tue, 10th Oct 2023

EduTech

Publicis Sapient helps Salesforce users' integrate with WhatsApp

Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.

By Sean Mitchell • 2 min read • Fri, 6th Oct 2023

Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023

Unified Communications

How WhatsApp makes money explained

How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.

By Sean Mitchell • 3 min read • Wed, 6th Sep 2023

Crypto

Trojanised WhatsApp and Telegram applications stealing crypto funds

Rhreat actors are going after victims' cryptocurrency funds using trojanised Telegram and WhatsApp applications.

By Shannon Williams • 4 min read • Mon, 20th Mar 2023

Customer Relationship Management

New tools for Zoho Desk revealed for global market

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

By Mitchell Hageman • 3 min read • Tue, 20th Dec 2022

eCommerce

FedEx Express announces WhatsApp integration in AMEA region

FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.

By Catherine Knowles • 3 min read • Thu, 27th Oct 2022

Phishing

WhatsApp and QR codes the next scam threat - report

KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.

By Shannon Williams • 4 min read • Thu, 26th May 2022

ServiceNow and Twilio introduce new messaging service

ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .

By Ryan Morris-Reade • 3 min read • Fri, 22nd Oct 2021

Facebook

User error causes six hour outage on Facebook, Instagram and Whatsapp

Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.

By Ryan Morris-Reade • 3 min read • Wed, 6th Oct 2021