Industry insider news for Australia's technology resellers
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Verint takes two Frost & Sullivan honours
In Frost & Sullivan’s APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
09 Oct 18
Verint takes CX to new heights with in-demand AQM solution in APAC
There’s more focus on quality and service delivery in contact centres than ever before, according to Verint.
12 Jul 18
Verint named in second Gartner Magic Quadrant this year
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
06 Jun 18
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
An exceptional customer experience is crucial to establishing a powerful brand reputation.
27 Apr 17
Verint takes home leader spot in Gartner's latest Magic Quadrant
Workforce engagement management solutions expand on the already mature workforce optimisation.
26 Jan 17
ANZ businesses missing the human touch in digital society, report finds
"There’s a noticeable disconnect between the investment decisions of Australian & New Zealand businesses and the wants and needs of their customers."
14 Nov 16
Enfal threat still causing havoc to businesses after seven years of mayhem
Verint Systems highlights the continued threat of the Enfal malware, which has been lurking since 2004 but has been most active over the last 7 years.
19 Jul 16
Oracle appoints Brian Donn as head of CX Cloud Applications Business
Brian Donn will head Oracle's CX Cloud Applications Business across the Asia Pacific region to drive revenue growth and CX market share.
14 Jul 16
Verint and Squiz partner up, target government bodies
“Digital transformation is a journey. There’s a lot more governments can learn from the experience of other industries."
21 Jan 16
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.
15 Sep 15