User research Stories

Australian Stories

User research stories

AI reshaping product research, but trust remains key

Trust and accuracy are slowing AI adoption in product research, even as 94% of product professionals now use it in their workflow.

By Joseph Gabriel Lagonsin • 4 min read • Today

Marketing Technologies

Spotify lets users switch video off across the platform

Audio-only listening is now easier for millions of users as video controls roll out globally across Spotify's app and devices.

By Sofiah Nichole Salivio • 3 min read • Mon, 13th Apr 2026

Digital Transformation

Finding your creative voice in tech through 'design thinking'

Design thinking helps tech creatives find their voice by centring users, clarifying problems and bridging gaps between teams.

By Yuri Chae • 4 min read • Thu, 5th Mar 2026

Global Stories

User research stories

Government

Nexer Digital hires six to boost public sector team

The additions will help the agency deliver more public sector work, including Defra programmes that need stronger service design, research and accessibility.

By Mara Sugue • 3 min read • 2 days ago

Digital Transformation

SMEC AI opens Pathfinder to 1,500 Australian founders

The free eight-week course could become Australia's largest AI founder programme, with small businesses most likely to lack in-house expertise.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Echovane raises USD $1 million to speed market research

The fresh capital will help the San Francisco startup expand AI agent infrastructure as brands seek faster access to hard-to-reach participants.

By Sofiah Nichole Salivio • 5 min read • Tue, 11th Aug 2026

DevOps

Google unveils YouTube AI prototype stack to cut risk

By isolating early tests from its core systems, the video platform hopes to turn brittle AI ideas into user research in weeks rather than months.

By Sean Mitchell • 3 min read • Thu, 23rd Jul 2026

Software-as-a-Service

Askable launches Figma connector for customer research

Design teams could now make product calls with customer evidence at hand, as the new connector pulls verified research into Figma.

By Sean Mitchell • 3 min read • Tue, 7th Jul 2026

Digital Transformation

Attest launches AI-moderated interviews for research

Brands can now get qualitative and quantitative research in one system, with results from consumer interviews returned within days.

By Sean Mitchell • 4 min read • Tue, 16th Jun 2026

Digital Transformation

Nexer & Deque forge global accessibility partnership

Organisations face rising pressure to make websites and apps accessible as the European Accessibility Act and customer expectations tighten scrutiny.

By Mark Tarre • 3 min read • Thu, 4th Jun 2026

Storage

MacPaw survey finds green concerns may drive file cleanups

Greater awareness of the cloud's environmental footprint could prompt more Mac users to delete old files, a survey suggests.

By Shannon Williams • 4 min read • Thu, 23rd Apr 2026

Digital Transformation

Miro acquires Reforge to boost AI product strategy

The acquisition gives Miro a bigger role in AI-era product planning, adding Reforge's training and tools alongside its collaboration software.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026

Customer Experience

Why women's influence in tech matters beyond headcount

International Women's Day in tech must go beyond hiring targets, giving women real power over what gets designed, funded and shipped.

By Christine Bourdon • 5 min read • Thu, 5th Mar 2026

Data Analytics

Good technology starts with listening to the users, according to UX/UI human-centred designer

A human-centred UX/UI designer says the most powerful tech solutions begin not with code or visuals, but with deep, disciplined listening.

By Carolina Pérez Dilsizian • 5 min read • Wed, 4th Mar 2026

Stories from Other Regions

User research stories

Gaming

Vectorial raises USD $3 million in seed funding round

The funding gives the San Francisco start-up room to expand its behaviour simulation tool, which claims to cut user research time and improve product decisions.

By Sofiah Nichole Salivio • 5 min read • Last week