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Unified commerce Stories - Page 3

Australian Stories

Unified commerce stories

Australian retail study shows gaps in unified commerce practices
Customer Experience

Australian retail study shows gaps in unified commerce practices

A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.

By Sean Mitchell • 4 min read • Wed, 17th Jul 2024
Ecommerce isn't replacing bricks-and-mortar retail; it's empowering it
Marketing Technologies

Ecommerce isn't replacing bricks-and-mortar retail; it's empowering it

Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.

By Andrew Fraser • 4 min read • Tue, 28th May 2024

Global Stories

Unified commerce stories

AI & unified platforms shape the future of self-service
Customer Experience

AI & unified platforms shape the future of self-service

B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.

By Mike Jennett • 4 min read • Thu, 8th May 2025
Unified commerce benchmark reveals retail success factors
Customer Experience

Unified commerce benchmark reveals retail success factors

The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Adyen partners with Reece to enhance payment systems down under
Customer Experience

Adyen partners with Reece to enhance payment systems down under

Adyen has partnered with Reece to modernise its payment systems across Australia and New Zealand, enhancing customer experiences at 600 outlets.

By Kaleah Salmon • 2 min read • Thu, 13th Mar 2025
Adyen partners with HEYTEA for global payment expansion
Customer Experience

Adyen partners with HEYTEA for global payment expansion

Adyen has partnered with HEYTEA to support its international expansion, enhancing payment solutions across the US, UK, Singapore, and Australia.

By Sean Mitchell • 2 min read • Mon, 24th Feb 2025
Four trends predicted to revolutionise retail by 2025
Data Analytics

Four trends predicted to revolutionise retail by 2025

Manhattan Associates predicts that by 2025, retail will be reshaped by trends including unified commerce, AI-driven personalisation, and sustainability efforts.

By Sean Mitchell • 2 min read • Wed, 8th Jan 2025
Tradebyte predicts challenges & strategies for 2025
Customer Experience

Tradebyte predicts challenges & strategies for 2025

Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.

By Shannon Williams • 3 min read • Tue, 17th Dec 2024
Unified commerce reshapes shopping in India & the US
Marketing Technologies

Unified commerce reshapes shopping in India & the US

Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.

By Shannon Williams • 3 min read • Tue, 24th Sep 2024
Salesforce unveils AI-powered unified Commerce Cloud platform
Customer Experience

Salesforce unveils AI-powered unified Commerce Cloud platform

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

By Catherine Knowles • 4 min read • Thu, 19th Sep 2024
From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Data Protection

From cybersecurity, to personalisation and AI: How are retailers investing in new FY?

Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.

By Vasko Ckorovski • 5 min read • Wed, 31st Jul 2024
Manhattan, Google, Zebra benchmark unified commerce retail
Public Cloud

Manhattan, Google, Zebra benchmark unified commerce retail

Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.

By Gaurav Sharma • 4 min read • Thu, 23rd Mar 2023
VTEX and Adyen partner to extend unified commerce experience
Marketing Technologies

VTEX and Adyen partner to extend unified commerce experience

VTEX and Adyen have formed a global partnership to provide a unified commerce experience for brands and retailers.

By Catherine Knowles • 3 min read • Thu, 22nd Sep 2022

Stories from Other Regions

Unified commerce stories

AI adoption grows in Singapore retail as trust concerns persist
Digital Transformation

AI adoption grows in Singapore retail as trust concerns persist

Salesforce's report reveals 85% of Singaporean retailers plan to boost AI investments, with 69% viewing AI agents as vital for competitive edge in 2025.

By Catherine Knowles • 4 min read • Fri, 9th May 2025
Adyen debuts Tap to Pay on iPhone for NZ retailers
Crypto

Adyen debuts Tap to Pay on iPhone for NZ retailers

Adyen has launched Tap to Pay on iPhone in New Zealand, enabling retailers like Lorna Jane to accept secure contactless payments without extra hardware.

By Imee Dequito • 3 min read • Thu, 21st Nov 2024
Masters247 partners with SHOPLINE for digital transformation
Digital Transformation

Masters247 partners with SHOPLINE for digital transformation

Masters247 partners with SHOPLINE to overhaul its digital systems, aiming to expand international markets and boost B2B commerce efficiency.

By Kaleah Salmon • 3 min read • Tue, 10th Sep 2024
Southeast Asian retailers boost social commerce amid challenges
Data Analytics

Southeast Asian retailers boost social commerce amid challenges

A report by Shopify reveals that 68% of Southeast Asian retailers are increasing social commerce spending as economic pressures reshape consumer behaviour.

By Catherine Knowles • 4 min read • Tue, 16th Jul 2024