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Unified commerce stories

Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Last month
Elavon expands all-in-one payments platform in North America
Software-as-a-Service

Elavon expands all-in-one payments platform in North America

Merchants in hospitality, healthcare and retail can now run payments, orders and operations through one system as Elavon rolls out new integrations.

By Karen Joy Bacudo • 3 min read • Last month
TCS tops Everest Group's store services provider ranking
Data Analytics

TCS tops Everest Group's store services provider ranking

Stores are becoming a bigger tech battleground as retailers seek tighter links between operations, checkout and customer engagement.

By Sean Mitchell • 3 min read • Last month
Cegid launches retail one for speciality store chains
Software-as-a-Service

Cegid launches retail one for speciality store chains

Retail staff could spend less time juggling logins as Cegid brings sales, stock and customer tools into one interface.

By Sean Mitchell • 3 min read • Last month
AS Colour picks Adyen for global payments overhaul
Fintech

AS Colour picks Adyen for global payments overhaul

The retailer now has a single payments view across five markets, helping it cut fragmentation and prepare for Black Friday demand.

By Karen Joy Bacudo • 3 min read • Tue, 19th May 2026
Fast Simon names Shaun Lin to lead partner network
Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 7th May 2026
Retailers slow expansion as economic pressures bite
Digital Transformation

Retailers slow expansion as economic pressures bite

Fewer than one in six retail executives are chasing strong growth as inflation, trade disruption and geopolitical instability squeeze margins.

By Sofiah Nichole Salivio • 4 min read • Tue, 28th Apr 2026
Payment firms expand into broader merchant services
Customer Relationship Management

Payment firms expand into broader merchant services

Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.

By Karen Joy Bacudo • 5 min read • Mon, 27th Apr 2026
Adyen adds loyalty software in €750m Talon.One deal
Software-as-a-Service

Adyen adds loyalty software in €750m Talon.One deal

The move gives the Dutch payments group a bigger role in merchants’ pricing and promotions, as it seeks to unify online and store sales.

By Karen Joy Bacudo • 3 min read • Fri, 24th Apr 2026
AppDirect buys PartnerStack to expand B2B sales platform
Software-as-a-Service

AppDirect buys PartnerStack to expand B2B sales platform

The deal gives software vendors a broader route to market as AppDirect adds PartnerStack's 138,000-strong B2B partner network.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026
Barrows & QSIC sync in‑store audio with digital video
Digital Signage

Barrows & QSIC sync in‑store audio with digital video

Barrows Connected Store and QSIC partner to sync in‑store video and audio, promising data‑driven, unified retail media and measurement.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026

Stories from Other Regions

Unified commerce stories

Adyen partners with CeX Malaysia on unified payments
Fintech

Adyen partners with CeX Malaysia on unified payments

The retailer will cut reconciliation work and gain a single view of sales as it unifies online and in-store transactions across 11 Malaysian outlets.

By Karen Joy Bacudo • 4 min read • This month
World Cup spending to hit GBP £4.5bn, warns survey
Customer Experience

World Cup spending to hit GBP £4.5bn, warns survey

Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.

By Sofiah Nichole Salivio • 4 min read • Last month
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • Last month
Boot Barn rolls out Aptos POS across 500 US stores
Software-as-a-Service

Boot Barn rolls out Aptos POS across 500 US stores

The retailer aims to cut technical debt and support expansion to 1,200 stores with cloud POS that also handles rodeo and festival pop-ups.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 14th May 2026
Pine Labs acquires Shopflo to boost online checkout
Software-as-a-Service

Pine Labs acquires Shopflo to boost online checkout

The deal expands Pine Labs' online offer as checkout friction continues to hurt merchant conversion rates across India's eCommerce market.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026
Luxury eCommerce growth slows as AI reshapes shopping
Customer Experience

Luxury eCommerce growth slows as AI reshapes shopping

Luxury brands are losing pricing control online as AI shopping tools push shoppers towards cheaper offers and marketplace channels.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 1st Apr 2026
UK shoppers will pay more for seamless retail experience
Digital Transformation

UK shoppers will pay more for seamless retail experience

A survey of 2,000 UK consumers found convenience can lift spend, with younger shoppers most willing to pay for smoother retail journeys.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026