Systems integration stories

Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.

Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.

Arcadian's AI logistics integrations are set to deliver more than USD $20m in efficiency savings for four Australian operators.

Clearstream, DTCC and Euroclear publish joint framework to keep tokenised securities markets connected across rival DLT networks.

Carta acquires ListAlpha and launches Carta CRM, unifying front-office relationship tools with back-office fund data for private capital firms.

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.

SITA launches an API to warn airports earlier of likely inbound delays, aiming to cut disruption, costs and missed passenger connections.

Most financial firms see AI driving new compliance risks within a year, yet nearly a third still lack a trade surveillance strategy.

PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.

Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.

AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.

ECI acquires Drypowder to embed AI-driven AR and digital payments into its ERP platforms for construction and building materials users.

VAST Data launches a unified Cosmos AI partner programme, giving global tech, cloud and channel allies a single framework and portal.

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

TechnologyOne specialist Lánluas names Lorraine Sinnott and Susan Furber to lead enterprise and public sector as it ramps up global growth.

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.

Hexicor and AMA Fleet merge as Hexicor Telematics, creating a major Australian Teletrac Navman partner focused on safety-led fleet services.

AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.