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Twilio launches tools for human & AI conversations
Unified Communications

Twilio launches tools for human & AI conversations

Businesses can now retain customer context across voice, messaging and AI hand-offs as Twilio broadens its engagement platform.

By Joseph Gabriel Lagonsin • 5 min read • This month
Amex GBT to go private in USD $6.3B Long Lake deal
Customer Experience

Amex GBT to go private in USD $6.3B Long Lake deal

Shareholders are set to pocket USD $9.50 a share as the business travel group exits public markets, pending approvals.

By Karen Joy Bacudo • 4 min read • This month
Stripe unveils Google AI commerce push & token billing
Crypto

Stripe unveils Google AI commerce push & token billing

The new tools could let merchants sell inside AI apps and bill for token use in real time, while tightening fraud checks.

By Karen Joy Bacudo • 5 min read • This month
Feedonomics launches AI shopping catalogue exports
DataCentre infrastructure

Feedonomics launches AI shopping catalogue exports

Merchants may need to adapt product data as AI assistants increasingly shape online shopping and determine which items appear first.

By Sofiah Nichole Salivio • 3 min read • Last month
Lovable launches mobile app for building websites on the go
Software-as-a-Service

Lovable launches mobile app for building websites on the go

Users can now build and review web apps on their phones, as Lovable extends its no-code platform beyond the desktop for founders and designers.

By Mark Tarre • 2 min read • Last month
UK financial firms lack shared AI governance standard
Digital Transformation

UK financial firms lack shared AI governance standard

Fragmented controls are leaving banks and fintechs exposed as AI adoption outpaces oversight, according to new research from Zango.

By Sofiah Nichole Salivio • 5 min read • Last month
Payment firms expand into broader merchant services
Customer Relationship Management

Payment firms expand into broader merchant services

Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.

By Karen Joy Bacudo • 5 min read • Last month
AI shopping agents reshape retail buying & checkout
Digital Transformation

AI shopping agents reshape retail buying & checkout

Retailers face a new fight for visibility as AI agents increasingly decide which products get bought and checked out for customers.

By Karen Joy Bacudo • 4 min read • Last month
Amazon, Meta & Microsoft join UCP technical council
Customer Experience

Amazon, Meta & Microsoft join UCP technical council

Control of AI-led shopping standards is widening as five more firms join the Universal Commerce Protocol body, doubling its council to 10.

By Karen Joy Bacudo • 4 min read • Last month
Agentic era and the UI transition
Digital Transformation

Agentic era and the UI transition

AI agents are set to erode ad-funded web traffic, forcing businesses to pivot from screen-based funnels to metered API revenue.

By Ned Shawa • 5 min read • Last month
OVHcloud and Alchemy strike blockchain cloud tie-up
Platform-as-a-Service

OVHcloud and Alchemy strike blockchain cloud tie-up

The deal could help blockchain developers reach more regulated markets sooner, as Alchemy expands its multi-cloud setup via OVHcloud's infrastructure.

By Sofiah Nichole Salivio • 4 min read • Last month
Adobe expands AI partner network for customer experience
Unified Communications

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Stripe stories

KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore
Biometrics

KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore

High decline rates and chargeback risk are already hitting merchants as AI agents struggle to pass payment checks built for human shoppers.

By Alpesh Patel • 5 min read • This month
OnePay to launch Tempo validator for stablecoin payments
Crypto

OnePay to launch Tempo validator for stablecoin payments

Stablecoin payouts and instant account funding could become faster for OnePay users as the fintech joins Tempo’s validator set.

By Karen Joy Bacudo • 3 min read • Last month
Feedonomics launches AI catalogue exports for merchants
Digital Transformation

Feedonomics launches AI catalogue exports for merchants

Large merchants can now push product catalogues into AI shopping tools, with Dell among the first to test the new service.

By Sofiah Nichole Salivio • 4 min read • Last month
Astor raises USD $5 million to guide retail investors
Fintech

Astor raises USD $5 million to guide retail investors

The funding will help Astor expand its AI adviser for retail investors as younger savers increasingly turn to social media for tips.

By Karen Joy Bacudo • 3 min read • Last month
UK campaign urges faster stablecoin rules from Treasury
Crypto

UK campaign urges faster stablecoin rules from Treasury

Businesses warn delays could push stablecoin activity overseas, as a coalition presses ministers and regulators for clearer UK rules and tax treatment.

By Karen Joy Bacudo • 5 min read • Last month