Slack stories
Many firms are still wrestling with trust and governance as analysts spend 3.7 hours a week correcting AI outputs, survey data shows.
Businesses may see faster resolutions as Zendesk ties charges to verified outcomes and expands AI agents across service channels.
Better search design could cut AI costs and improve accuracy at work, as Glean says its remote MCP server outperformed rival tools.
Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.
Approval-based access controls now give security teams tighter oversight of privileged accounts as AI agents expand the attack surface.
That annual software bill can rival a senior engineer's pay as AI add-ons and shadow IT push spending to USD $141,606 for a 50-person firm.
IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.
Legal teams could cut contract delays as Docusign folds AI assistants and agents into its agreement platform with new software links.
Businesses struggling with fragmented records can now give AI agents a shared data layer, as Airbyte adds search and write tools for workflows.
Task completion for AI agents could rise sharply as Pinecone’s Nexus aims to cut latency, token use and human review in enterprise workflows.
Users can now build and review web apps on their phones, as Lovable extends its no-code platform beyond the desktop for founders and designers.
The release aims to curb a growing security risk as enterprises let autonomous agents into internal apps with broad human-style access.
Existing MX users can now move between computers faster, as Logitech widens shortcut and app controls across its premium peripherals.
Engineering teams can now keep decisions, fixes and costs in one place as CodeRabbit brings its AI agent into Slack.
The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.
The launch aims to let firms and software agents use Salesforce data and workflows inside coding tools and collaboration apps, cutting build times by up to 40%.
Users can now track performance against targets and share AI-powered scorecards as Xero expands analytics tools to 4.6 million subscribers worldwide.
Rising AI-driven phishing is forcing cyber security vendors to bolster defences, as Abnormal AI adds senior leaders in product, customer success and legal.
Unused subscriptions are leaving UK SMEs exposed to rising SaaS bills, with some firms able to trim GBP £10,000 a year.
Half of Singapore organisations with AI security coverage still reported a confirmed or suspected incident, exposing gaps in monitoring and response.
