ServiceNow stories - Page 5
Regulations & AI reshape customer experience in Australia
Thu, 25th Sep 2025
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digital transformation
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cx
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martech
Recent APRA rules and rising outages have pushed Australian firms to prioritise reliable, AI-driven customer experiences over mere interface design.
Tecala boosts efficiency with LogicMonitor LM Envision rollout
Tue, 23rd Sep 2025
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data analytics
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digital transformation
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partner programmes
Tecala completed a 90-day rollout of LogicMonitor's LM Envision platform, slashing customer onboarding times by 70% and boosting operational efficiency.
CrowdStrike unveils AI-powered agents to automate security tasks
Fri, 19th Sep 2025
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martech
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rpa
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ai security
CrowdStrike launches AI-powered agents and a no-code platform to automate security tasks, helping analysts focus on strategic decisions within its Falcon platform.
BeyondTrust boosts AI agent oversight with new security controls
Wed, 17th Sep 2025
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cloud security
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ai security
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risk & compliance
BeyondTrust enhances AI security with new controls in its platform, boosting visibility and governance over AI agents in IT environments now.
JFrog unifies compliance with new evidence partners for AppTrust
Fri, 12th Sep 2025
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devops
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supply chain
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apm
JFrog integrates partners like GitHub and Sonar to unify audit and compliance in AppTrust, streamlining governance across the AI-driven software lifecycle.
ServiceNow unveils Zurich platform to drive secure enterprise AI adoption
Thu, 11th Sep 2025
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data protection
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ai security
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erp
ServiceNow launches Zurich platform to boost secure, scalable AI use in enterprises with new tools for app building, autonomous workflows, and data protection.
ServiceNow Zurich release boosts enterprise AI & workflow security
Thu, 11th Sep 2025
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rpa
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ai security
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ai ethics & governance
ServiceNow launches Zurich release, enhancing AI scalability, security, and workflow automation for enterprises to accelerate intelligent, secure operations.
HPE unveils agentic AI upgrades to Juniper for self-driving IT
Wed, 27th Aug 2025
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uc
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hybrid cloud
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hyperscale
HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.
DXC & Boomi join forces to modernise enterprise AI at scale
Wed, 20th Aug 2025
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data analytics
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digital transformation
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partner programmes
DXC Technology and Boomi partner to modernise enterprise IT, combining AI and cloud-native solutions for seamless system integration and faster decision-making.
DXC, Boomi team up for AI automation & IT modernisation
Wed, 20th Aug 2025
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digital transformation
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financial systems
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supply chain
DXC Technology and Boomi partner to accelerate AI-driven automation and modernise IT systems, enhancing efficiency and integration across enterprise operations.
The future of Digital Infrastructure in Australia, according to Kinetic IT
Tue, 19th Aug 2025
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firewalls
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digital transformation
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network security
Kinetic IT highlights modernisation, security and sustainability as vital for Australia's digital infrastructure amid AI-driven challenges and rising energy needs.
Abnormal AI launches updated Microsoft 365 security solution
Thu, 7th Aug 2025
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cloud security
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advanced persistent threat protection
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email security
Abnormal AI unveils an enhanced Security Posture Management solution, using AI to protect and prioritise risks in Microsoft 365 environments.
ServiceNow launches agentic AI management amid spending decline
Tue, 29th Jul 2025
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digital transformation
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ai
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ai ethics & governance
ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.
Asia Pacific faces AI spend cuts amid lack of clear strategy
Thu, 24th Jul 2025
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cx
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martech
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risk & compliance
Asia Pacific firms cut AI budgets amid strategy gaps; only 39% share a clear AI vision, risking value loss despite growing adoption and optimism.
Saviynt & AWS partner to enhance AI-driven identity security
Wed, 23rd Jul 2025
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digital transformation
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hyperscale
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cloud security
Saviynt and AWS collaborate to embed AI-driven identity security in Amazon Q Business, enhancing enterprise security and compliance in regulated sectors.
Australia risks falling behind as AI talent & planning lag
Mon, 21st Jul 2025
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digital transformation
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hcm
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genai
Australia risks falling behind in AI as talent shortages and unclear strategies hamper progress amid rising investment and workforce concerns.
New Relic named Magic Quadrant Leader for observability
Wed, 16th Jul 2025
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devops
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data analytics
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multi-cloud
New Relic has been named a Leader in Gartner's 2025 Magic Quadrant for Observability Platforms for the 13th consecutive year, highlighting its AI-driven innovation.
New Relic named Observaility Leader in Gartner Magic Quadrant for 13th year
Fri, 11th Jul 2025
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devops
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data analytics
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digital transformation
New Relic has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the 13th year, reflecting its innovation and AI-focused strategy.
Zoom AI Companion expands integrations & features for productivity
Thu, 10th Jul 2025
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crm
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uc
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document management
Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.
Zoom debuts AI features for business workflows across apps
Thu, 10th Jul 2025
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crm
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uc
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document management
Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.